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Compare OBP vs Cloudstaff

Side-by-side comparison of features, pricing, services, ratings and more.

OBP Agency logo

OBP

BPO & Outsourced Support Website

OBP is an Australian-based offshore outsourcing company founded in 2012. It provides back office outsourcing services to clients across multiple industries including communications, financial services, and manufacturing. The company has over 1,000 employees and an average hourly rate of $20.

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Winner
Cloudstaff Agency logo

Cloudstaff

BPO & Outsourced Support Website

Cloudstaff is an innovative BPO and call center outsourcing company that uses technology to remove limitations of remote workforces. It fully integrates local and remote teams with services, systems, and processes for control and visibility. Founded in 2011, the company has over 1000 employees.

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Feature Comparison

Attribute OBP Cloudstaff
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +3.3 higher
Location Melbourne, Australia Sydney, Australia
Services
  • BPO
  • Back Office Outsourcing
  • Customer Support
  • Call Centers
  • BPO
  • Back Office Outsourcing
  • Customer Support
  • Call Centers
Industries
Communications Financial Services Freight Forwarding Government Manufacturing Retail Technology Transportation
Real Estate Financial IT
Pros
  • Established Australian offshore outsourcing company with over 1,000 employees
  • Multiple clients report high professionalism, efficiency, and dedication.
  • Cloudstaff's stable environment enabled integration of 50 support processes for one client.
  • Clients note consistently high-quality customer service that exceeds expectations.
Cons -
  • Multiple Google reviews (1.0 rating) describe poor post-signing communication and lack of support.
  • Several clients report very low staff retention and unannounced departures causing business disruption.
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