Compare ipSCAPE vs Cloudstaff

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

ipSCAPE

BPO & Outsourced Support Website

ipSCAPE provides cloud contact centre and customer experience technology for business, enterprise, and government organisations. Its platform offers native multi-channel communications, live reporting, and scalable integration capabilities. The company was founded in 2005 and is headquartered in Sydney, Australia.

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Cloudstaff

BPO & Outsourced Support Website

Cloudstaff is an innovative BPO and call center outsourcing company that uses technology to remove limitations of remote workforces. It fully integrates local and remote teams with services, systems, and processes for control and visibility. Founded in 2011, the company has over 1000 employees.

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Feature Comparison

Attribute	ipSCAPE	Cloudstaff
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +1.7 higher
Location	Sydney, Australia	Sydney, Australia
Services	Call Centers Phone Answering Services Customer Support BPO	Call Centers Phone Answering Services Customer Support BPO
Industries	Legal IT Financial Enterprise Government	Real Estate Financial IT
Pros	All communication channels are native to the application, avoiding complex integrations and expensive add-ons. User interface is clean, modern, and intuitive with live reporting for monitoring teams. Designed and developed in Australia with scalable and powerful integration capabilities.	Multiple clients report high professionalism, efficiency, and dedication. Cloudstaff's stable environment enabled integration of 50 support processes for one client. Clients note consistently high-quality customer service that exceeds expectations.
Cons	-	Multiple Google reviews (1.0 rating) describe poor post-signing communication and lack of support. Several clients report very low staff retention and unannounced departures causing business disruption.
Website	Visit Site	Visit Site

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