Compare FirstCall vs Enghouse Interactive

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

FirstCall

BPO & Outsourced Support Website

FirstCall is a virtual office and call center provider established in 2017 and headquartered in London. Its services include mail forwarding with physical business addresses and live telephone answering in a client's company name.

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Enghouse Interactive

BPO & Outsourced Support Website

Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The company offers multi-channel call centers, CTI integration, IVR/self-service, and call recording solutions. It serves mid to large enterprises, telecom carriers, and contact center service providers worldwide.

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Feature Comparison

Attribute	FirstCall	Enghouse Interactive
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +0.1 higher
Location	London, United Kingdom	Reading, United Kingdom
Services	Call Centers Live telephone answering Mail forwarding Virtual office services	Call Centers Live telephone answering Mail forwarding Virtual office services
Industries	All industries	-
Pros	Live telephone answering in the client's company name Mail forwarding with physical business addresses Positive Google reviews highlighting responsive, professional, and friendly service	Large team of over 1000 employees Partners with major UC suppliers including Microsoft, Cisco, Avaya, and Mitel Flexible deployment options including cloud, hosted, and hybrid
Website	Visit Site	Visit Site

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