Compare EbixCash Global Services vs Matrix Direct Communications Pvt Limited

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

EbixCash Global Services

BPO & Outsourced Support Website

Established in 1989 as one of the first independent customer retention and customer response organizations in India, with 30 years of experience and presence across 6 key locations.

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Matrix Direct Communications Pvt Limited

BPO & Outsourced Support Website

Matrix Direct Communications Pvt Limited is a service provider based in Calcutta, India. The company operates from its physical office on Fern Road in West Bengal.

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Feature Comparison

Attribute	EbixCash Global Services	Matrix Direct Communications Pvt Limited
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +3.2 higher	-
Location	Mumbai, India	Calcutta, West Bengal, India
Services	Call Centers	Call Centers
Industries	IT Industry Small Business Fintech	-
Pros	30 years of experience in customer service and retention Presence across 6 key locations in India Recognized as a forerunner in independent customer retention services in India	-
Cons	Multiple Google reviews report delayed salary payments and unprocessed full-and-final settlements Several reviewers reported being terminated during training without prior certification notice Reviewers cited poor management and lack of salary increments	-
Website	Visit Site	Visit Site

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