Compare Easyinbound vs Cloudstaff

Side-by-side comparison of features, pricing, services, ratings and more.

Easyinbound

BPO & Outsourced Support Website

Easyinbound is an Australian inbound telecommunications provider and the self-described 1300 number specialist in Australia. The company serves clients from micro start-ups to billion dollar global companies and is locally owned and operated in Melbourne. Its management team has over 40 years of combined telecommunications experience.

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Winner

Cloudstaff

BPO & Outsourced Support Website

Cloudstaff is an innovative BPO and call center outsourcing company that uses technology to remove limitations of remote workforces. It fully integrates local and remote teams with services, systems, and processes for control and visibility. Founded in 2011, the company has over 1000 employees.

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Feature Comparison

Attribute	Easyinbound	Cloudstaff
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +3.3 higher
Location	Melbourne, Australia	Sydney, Australia
Services	Call Centers Customer Support BPO	Call Centers Customer Support BPO
Industries	Legal Industry Telecommunications Industry Small Business Industry	Real Estate Financial IT
Pros	Exclusively focused on Australian 1300 number telecommunications services Management team has over 40 years of combined experience in telecommunications Locally owned and operated in Melbourne, Australia Serves clients from micro start-ups to billion dollar global companies	Multiple clients report high professionalism, efficiency, and dedication. Cloudstaff's stable environment enabled integration of 50 support processes for one client. Clients note consistently high-quality customer service that exceeds expectations.
Cons	-	Multiple Google reviews (1.0 rating) describe poor post-signing communication and lack of support. Several clients report very low staff retention and unannounced departures causing business disruption.
Website	Visit Site	Visit Site

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