Compare CSBA vs Kraken Data

Side-by-side comparison of features, pricing, services, ratings and more.

CSBA

Data & Analytics Website

CSBA helps businesses and organisations create better customer experiences through independent, specialised CX strategy, research, insights, quality assurance, and customer experience training. Founded in 1997, the agency has earned a reputation as Australia's customer experience experts. They serve clients across all sectors.

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Winner

Kraken Data

Data & Analytics Website

Kraken Data is a conversion rate optimization and digital analytics agency specializing in data-driven strategies. The agency helps businesses improve website performance and user experience through CRO, web analytics, and MarTech stack optimization. Founded in 2017, Kraken Data is headquartered in Melbourne, Australia.

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Feature Comparison

Attribute	CSBA	Kraken Data
Category	Data & Analytics	Data & Analytics
Rating	-	Winner +5.0 higher
Location	Melbourne, Australia	Carlton, Melbourne, Australia
Services	Market Research Call Centers Public Relations CRO Big Data Analytics	Market Research Call Centers Public Relations CRO Big Data Analytics
Industries	-	Finance Media & Communications eCommerce Insurance Energy & Mining Real Estate Education
Pros	Independent and specialised CX strategy and research Over 25 years of experience since 1997 Reputation as Australia's customer experience experts Served major clients like Mazda, Uber, and Dulux	Deep expertise in web analytics and conversion rate optimization Strong ability to combine consulting with execution Provides structured roadmaps and measurable improvements
Website	Visit Site	Visit Site

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