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Compare Contacta vs SOFTLINE

Side-by-side comparison of features, pricing, services, ratings and more.

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Contacta Agency logo

Contacta

BPO & Outsourced Support Website

Contacta is a customer experience transformation company providing omnichannel contact center and data analytics solutions. Founded in 2012, the agency operates with a team of 100-249 employees and is headquartered in Barranquilla, Colombia.

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SOFTLINE Agency logo

SOFTLINE

Web Development & Technology Website

SOFTLINE is an IT services and software development company founded in 2001. It offers application solutions, software development, IT managed services, and BPO. The company serves enterprise clients from its headquarters in Medellin, Colombia.

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Feature Comparison

Attribute Contacta SOFTLINE
Category BPO & Outsourced Support Web Development & Technology
Rating
Winner +0.9 higher
Location Barranquilla, Colombia Medellin, Colombia
Services
  • Call Centers
  • Mobile App Development
  • Web Development
  • IT Services
  • Managed Services
  • Software Development
  • BPO
  • Call Centers
  • Mobile App Development
  • Web Development
  • IT Services
  • Managed Services
  • Software Development
  • BPO
Industries
IT Industry Telecommunications Industry Small Business Industry
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Pros
  • Strong 4.4 Google rating from 18 reviews with consistently positive feedback
  • Clients praise personalized attention, commitment to quality, and always-available support
  • Agents adapt service delivery to each country's organizational culture and consumer patterns
  • Offers comprehensive IT and software services including BPO and managed services
  • Expertise in mobile app development for Android, Wearables, and Windows
  • Serves enterprise clients with a team under 49 employees
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