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Compare A Better Answer vs 360 Transcription

Side-by-side comparison of features, pricing, services, ratings and more.

A Better Answer Agency logo

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Winner
360 Transcription Agency logo

360 Transcription

BPO & Outsourced Support Website

360 Transcription provides reliable, fast, and accurate transcription services with 24/7 availability and fast turnaround. The company is dedicated to superior customer service and innovative solutions.

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Feature Comparison

Attribute A Better Answer 360 Transcription
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.2 higher
Location Dallas, Texas, United States Bloomington, Illinois, United States
Services
  • Phone Answering Services
  • Call Centers
  • BPO
  • Transcription Services
  • Academic Transcription
  • Business Transcription
  • Conference Transcription
  • General Transcriptions
  • Intelligence
  • Medicine
  • Verbatim Transcription
  • Video Transcriptions
  • Phone Answering Services
  • Call Centers
  • BPO
  • Transcription Services
  • Academic Transcription
  • Business Transcription
  • Conference Transcription
  • General Transcriptions
  • Intelligence
  • Medicine
  • Verbatim Transcription
  • Video Transcriptions
Industries
Retail Consumer Goods Corporate Services
Entertainment Industry Small Business Industry Marketing Industry
Pros
  • 100% female-owned and operated, Certified Minority Owned Business
  • Won ATSI Award of Excellence for 14 consecutive years
  • Provides bilingual Spanish operators
  • Accurate and timely transcriptions praised by multiple Google reviewers
  • Responsive team that quickly learns client-specific templates and needs
  • 24-hour turnaround helps medical practices maintain smooth workflow
  • Friendly and professional staff noted in several reviews
Cons
  • One Google reviewer reported a rude operator who hung up during a life-threatening situation.
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