Compare 247 SECRETARY vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

247 SECRETARY

BPO & Outsourced Support Website

247 Secretary is a leading offshore outsourcing provider headquartered in Ocala, Florida, with operational facilities in Cavite, Philippines. The firm delivers customer care, tech support, back office outsourcing, data entry, and customer retention services. Agents are available around the clock to provide consistent support.

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Winner

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute	247 SECRETARY	A Better Answer
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +4.8 higher
Location	Ocala, Florida, United States	Dallas, Texas, United States
Services	BPO Data Entry Phone Answering Services Call Centers	BPO Data Entry Phone Answering Services Call Centers
Industries	Software & IT Services Finance Corporate Services	Retail Consumer Goods Corporate Services
Pros	Low staff attrition and stable workforce due to impact sourcing model 24/7 availability of highly trained agents	100% female-owned and operated, Certified Minority Owned Business Won ATSI Award of Excellence for 14 consecutive years Provides bilingual Spanish operators
Cons	-	One Google reviewer reported a rude operator who hung up during a life-threatening situation.
Website	Visit Site	Visit Site

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