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Anomaly Squared BPO & Outsourced Support agency logo

Anomaly Squared

BPO & Outsourced Support Greensboro, North Carolina, United States
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Anomaly Squared is a contact center services provider founded in 2011. It operates multiple domestic contact centers and offers inbound and outbound strategies with live transfer and lead qualification. The agency serves small, medium, and enterprise clients.

Anomaly Squared is a contact center services provider founded in 2011 and headquartered at 7900 McCloud Rd in Greensboro, North Carolina. The company operates multiple domestic contact centers, including an additional location in Louisville, Kentucky, and employs 250 to 499 people. Its tagline states that the company is "more than just a call center."

The agency uses both inbound and outbound strategies to optimize internet and traditional marketing plans for clients. Its live transfer and lead qualification service identifies individuals who are prequalified and ready to buy, then transfers them directly to a client's sales team so internal employees can focus on closing sales. The profile lists minimum budget and average hourly rate as inquire only.

Anomaly Squared's core service is call centers, with expertise in B2B, inbound, outbound, and telemarketing. The company primarily serves retail, corporate services, and hospitality industries and works with small businesses, medium businesses, and enterprise or corporate clients. LendingTree and Everquote are listed among its clients.

The DesignRush profile includes a Google rating of 2.0 based on 39 reviews. Published reviews come from current and former employees and are largely critical, citing low pay, frequent schedule changes, management concerns, and limited training or advancement. No client-focused DesignRush reviews appear on the profile.

Potential buyers evaluating Anomaly Squared should consider the agency's domestic center footprint, lead qualification capabilities, and long operating history, while also weighing the negative employee feedback visible in its public reviews.

Services

  • Call Centers

Industries Served

Retail Corporate Services Hospitality

Team Size

250 - 499

Pros

  • Operates multiple domestic contact centers in Greensboro, North Carolina and Louisville, Kentucky.
  • Provides live transfer and lead qualification services that prequalify ready-to-buy prospects for sales teams.
  • Lists LendingTree and Everquote as clients.

Cons

  • Google reviews from current and former employees cite low pay, scheduling instability, and management concerns.

Client Review Analysis

Google reviews show a 2.0 rating from 39 reviews; the published reviews are predominantly negative and focus on employment experiences rather than client outcomes.

Frequently Asked Questions

Anomaly Squared provides contact center services including inbound and outbound calling, telemarketing, B2B support, and live transfer with lead qualification.
The headquarters is in Greensboro, North Carolina, with an additional location in Louisville, Kentucky.
The company reports 250 to 499 employees and was founded in 2011.
The agency serves retail, corporate services, and hospitality industries.
It works with small businesses, medium businesses, and enterprise or corporate clients.
Yes, it optimizes internet and traditional marketing plans using both inbound and outbound strategies.
The minimum budget and average hourly rate are listed as inquire only, meaning clients need to contact the agency for pricing details.
LendingTree and Everquote are listed as clients.
Yes, its live transfer and lead qualification service transfers prequalified individuals ready to buy directly to a client sales team.
Its Google rating is 2.0 based on 39 reviews, with published reviews largely coming from current and former employees.
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