2nd Office Inc.

2nd Office Inc. is a BPO and call center outsourcing firm founded in 2012 and headquartered in Antipolo, Philippines. The agency employs 250 to 499 people and focuses on helping businesses grow by improving systems, processes, and customer experience while reducing costs. It counts among its clients some of America's, the UK's, and Australia's Top 500 online retailers and Top 100 Amazon sellers.

The agency's services include customer support, back office outsourcing, collection, and telemarketing. Under BPO expertise, it offers back office outsourcing; under call center expertise, it provides collection and telemarketing services. 2nd Office Inc. also assists with web merchandising tasks such as image editing, pricing changes, and product characteristic mapping.

2nd Office Inc. serves clients in the telecommunications, IT, and financial industries. The agency works with eCommerce retailers and other businesses that need scalable outsourced support. Its client base includes large online retailers and Amazon sellers.

On DesignRush, the agency holds a 4.7 rating from four reviews, all scoring 5.0. Clients praise the team for being responsive, fast, and accurate, with reasonable pricing. One reviewer noted that deliverables are consistently accurate and usable with few modifications. Another highlighted the team's attentiveness and ability to meet deadlines.

The agency's portfolio includes work for undisclosed clients in logistics and eCommerce. It has supported web merchandising teams, created multiple websites, and provided ongoing customer support. 2nd Office Inc. emphasizes using the right people, technology, and processes to help customers achieve their goals.