Relay.app is a no-code automation platform that enables users to create AI-powered workflows across over 100 applications, including Gmail, Slack, Notion, and HubSpot. Its standout feature is the "Human-in-the-Loop" functionality, allowing teams to incorporate manual decision points within automated processes.
Relay.app positions itself as the AI automation platform that teams actually enjoy using. In a market crowded with no-code workflow tools, Relay stands out by combining a chat-first builder with a visual editor, all while keeping the human in the loop. The platform is designed for both technical and non-technical users, making it accessible to sales ops, marketing teams, and operations managers who need to automate repetitive tasks without writing code.
The core of Relay is its ability to connect over 200 popular applications -- including Gmail, Slack, Notion, HubSpot, and Salesforce -- and orchestrate them with AI-powered steps. Users can describe what they want to automate in plain language, and Relay builds the workflow. For those who prefer hands-on control, the drag-and-drop visual editor offers precise management of conditional paths, loops, filters, and data transformations. This dual approach (prompt-to-build and manual editing) gives teams flexibility in how they create automations.
What truly sets Relay apart is its "Human-in-the-Loop" functionality. This allows teams to insert manual decision points -- approvals, data entry, or AI output reviews -- directly into automated processes. For sales teams, this means a lead qualification workflow can automatically enrich data, score prospects, and then pause for a manager's approval before moving to the next stage. It strikes a balance between automation efficiency and human oversight, which is critical for high-stakes B2B processes.
Pricing is straightforward and competitive. The Free plan offers 200 steps and 500 AI credits per month for a single user -- enough to test the platform. The Professional plan at $9/month bumps that to 1,500 steps and 1,000 AI credits, suitable for individual power users. The Team plan at $59/month includes 5,000 steps, 2,000 AI credits, and unlimited users, making it the sweet spot for small to mid-sized teams. Enterprise pricing is custom, with dedicated support and automation consulting. Compared to competitors like Zapier or Make, Relay's pricing is aggressive, especially given the built-in AI capabilities.
Relay is best for B2B teams that need to automate operational workflows -- lead qualification, deal pipeline reporting, employee onboarding, and cross-app data syncing -- without sacrificing control. Its intuitive interface reduces the learning curve, and the AI integration means even complex tasks like data extraction and summarization are handled natively. The main trade-offs are the step and credit limits on lower tiers, and the lack of offline functionality. For teams that need high-volume automation or advanced custom integrations, the Enterprise plan is the way to go.
Overall, Relay.app is a strong contender in the no-code automation space, especially for teams that want AI capabilities without the complexity of traditional workflow builders. Its human-in-the-loop feature and chat-first design make it a practical choice for sales and operations teams looking to streamline repetitive tasks while maintaining quality control. If you're evaluating automation tools for your B2B stack, Relay deserves a serious look.
Features
- Visual workflow builder with drag-and-drop interface
- AI-powered steps for tasks like summarization, translation, and data extraction
- Human-in-the-Loop functionality for manual approvals and data entry
- Real-time collaboration with shared workspaces
- Integration with over 100 applications
- Role-based access control for team members
- Built-in testing and debugging tools
- Slack integration for notifications and task management
Pricing
Pros
- Intuitive and user-friendly interface
- Seamless integration with a wide range of applications
- Powerful AI capabilities enhance workflow automation
- Human-in-the-Loop feature adds flexibility and control
- Responsive customer support
- Scalable pricing plans to suit different business sizes
Cons
- Free plan has limited steps and AI credits
- May require a learning curve for complex workflows
- Some advanced features are only available in higher-tier plans
- Limited offline functionality
Best For
Businesses aiming to streamline operations, enhance team collaboration, and integrate AI into daily tasks without extensive coding knowledge.