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Thryv is an all-in-one platform that helps small businesses grow by managing marketing, sales, and customer relations with tools like CRM, automated payments, and online listings. It boosts revenue, saves time, and simplifies business growth.

Thryv positions itself as a complete operating system for small businesses, combining marketing, sales, customer management, and payments into a single platform. Rather than stitching together separate tools for online listings, CRM, email campaigns, and invoicing, Thryv offers a unified dashboard that covers the full customer lifecycle. It is designed for business owners who want to reduce complexity and spend less time on administrative tasks.

The platform's core strength lies in its breadth of features. Users can manage local listings across 40+ directories, build a professional website, schedule appointments, send automated review requests, run email campaigns, and process payments -- all without leaving the system. Thryv also includes a CRM with pipeline management, AI-driven lead insights, and marketing automation. For service-based businesses like home services, salons, and healthcare providers, these capabilities directly address common pain points around visibility, booking, and follow-up.

Pricing is structured in three tiers. The Kickstart plan at $646 per month covers listings, website, social media, review management, and analytics. The Ignite plan at $881 adds CRM, email campaigns, invoicing, and online booking. The Accelerate plan at $1,475 includes everything plus SEO management, site optimization, and a higher ad budget. Onboarding fees range from $250 to $500, and annual bundles offer 10-20% savings. A two-week free trial is available, but there is no free tier.

Thryv is best suited for small to mid-sized businesses that want an integrated solution rather than a best-of-breed stack. It works well for local service providers, retail shops, and professional practices that need to manage their online presence, capture leads, and automate recurring tasks. However, it is not built for enterprise-level CRM requirements or highly specialized marketing campaigns. API integration options are limited, and businesses with complex workflows may find the platform too rigid.

Overall, Thryv delivers strong value for its target audience. The reported 20% revenue increase and 20+ hours saved per week reflect the efficiency gains from consolidating multiple tools. While the upfront cost may seem high for very small businesses, the time savings and revenue impact often justify the investment. For any small business owner tired of juggling separate systems, Thryv is a compelling option worth evaluating.

Features

  • Manage online listings
  • Improve online reputation
  • Build a professional website
  • Schedule appointments
  • Automate marketing
  • Track deals efficiently
  • AI lead insights
  • Marketing automation
  • Automated payments
  • CRM
  • Social media management
  • Review management
  • Email campaigns
  • Invoices & payments
  • SEO management
  • Site optimization
  • SEO dashboard

Pricing

'Kickstart: $646/mo, Ignite: $881/mo, Accelerate: $1475/mo. Onboarding fees $250-$500. Bundles save 10-20%.'

Pros

  • All-in-one platform reduces tool juggling
  • Users report 20%+ revenue increase and 20+ hours saved weekly
  • Easy setup with onboarding support
  • Comprehensive features for small businesses

Cons

  • Not suitable for enterprise or highly specialized campaigns
  • API integration options limited
  • No free plan
  • Onboarding fees extra

Industries

Home Services Beauty & Wellness Healthcare Legal & Finance Pet Services Auto Services

Best For

Small to mid-sized businesses seeking an all-in-one marketing, sales, and CRM platform.

Frequently Asked Questions

Thryv is designed for small to mid-sized local service businesses, including home services, beauty and wellness, healthcare, legal and finance, pet services, and auto services.
It allows businesses to monitor and respond to reviews across multiple directories, and provides tools to request new reviews and improve their overall online rating.
Onboarding includes setup assistance and training, with a one-time fee ranging from $250 to $500 depending on the plan selected.
Thryv has limited API integration options, so it may not connect seamlessly with specialized tools; it works best as a standalone all-in-one platform.
Thryv combines CRM, marketing automation, online listings, appointment scheduling, and payment processing in one platform, reducing the need to juggle multiple tools and saving time.
Thryv does not offer a free plan, but it may provide a demo or trial period upon request; all plans are paid starting at $646 per month.
Thryv includes ongoing customer support via phone, email, and chat, along with a knowledge base and training resources for all paid plans.
It uses automated email and text campaigns triggered by customer actions, such as appointment reminders, follow-up requests for reviews, and payment prompts.
Kickstart ($646/mo) covers basic CRM and listings, Ignite ($881/mo) adds marketing automation and reputation management, and Accelerate ($1475/mo) includes advanced features like custom reporting and priority support.
Thryv is built for small to mid-sized businesses, and while it can handle multiple locations, it is not designed for large enterprises with complex multi-location needs.
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