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Textedly is an easy-to-use SMS and MMS marketing platform for bulk messaging and customer engagement. It offers scheduled texts, drip campaigns, and rich media to boost communication and sales.

Textedly is a focused SMS and MMS marketing platform built for businesses that want to reach customers through text messaging without the overhead of a full marketing suite. It positions itself as a straightforward, no-contract solution for sending bulk messages, managing opt-ins, and automating follow-ups. With a claimed 98% open rate and a 4.9/5 rating from over 2,000 reviews, it has earned a strong reputation among small to mid-sized businesses that prioritize speed and simplicity.

The platform's core strength lies in its ease of use. You can sign up, upload a contact list, and send your first campaign in minutes. Features like scheduled mass texting, automated drip campaigns, and two-way SMS conversations are all accessible from a clean interface. Textedly also supports rich media (MMS), text-to-pay, and webforms for growing your subscriber list. For businesses that need more control, the API and Zapier integration connect with over 3,000 apps, including CRMs and email platforms.

Pricing is tiered to match different sending volumes, starting with a free plan that includes 50 texts. Paid plans begin at $29 per user per month (billed annually) for 600 texts and scale up to $5,520 per user per month for 360,000 texts. The range of tiers -- from Basic to Legend -- means you can find a fit whether you're a local shop or a large enterprise. However, the per-user pricing can add up if multiple team members need access, and the annual billing commitment may not suit everyone.

Textedly is best for organizations that rely heavily on text messaging for marketing alerts, appointment reminders, sales promotions, and customer surveys. It's a good fit for retail, healthcare, hospitality, and service businesses that want to engage customers quickly without building complex automation workflows. The platform's simplicity is a double-edged sword: it lacks multi-channel capabilities (email, push notifications) and advanced data enrichment, so it's not a replacement for a full marketing automation platform.

Overall, Textedly delivers on its promise of easy, effective mass texting. It's a reliable choice for teams that want to get started with SMS marketing fast and don't need bells and whistles. The high ratings and positive user feedback confirm that it does one thing well. If your primary channel is text and you value straightforward pricing and support, Textedly is worth a serious look.

Features

  • Text and multimedia messaging (SMS/MMS)
  • Scheduled and mass texting
  • Two-way SMS conversations
  • Automated drip campaigns
  • Text-to-pay and reviews
  • Webforms for SMS opt-ins
  • API and Zapier integrations
  • Text-to-join (keyword opt-in)
  • Auto-responses and auto-replies

Pricing

Free plan (50 texts). Paid plans start at $29/user/month (billed annually) for 600 texts, up to $5,520/user/month for 360,000 texts.

Pros

  • Easy to use with simple setup
  • High 98% message open rate
  • No contracts and free trial available
  • Excellent customer support (live chat, 7-day premium)
  • Affordable pricing with many tiers

Cons

  • Limited to SMS/MMS; no multi-channel marketing
  • No advanced data enrichment features
  • Pricing per user may add up for larger teams

Best For

Businesses of all sizes needing simple, bulk SMS/MMS marketing without complex setups.

Frequently Asked Questions

Textedly focuses exclusively on SMS and MMS messaging, which typically achieves a 98% open rate compared to email's lower rates, making it ideal for time-sensitive alerts and promotions.
The platform supports two-way SMS conversations, allowing businesses to engage in real-time dialogue with customers directly from the dashboard without switching tools.
Pricing starts at $29 per user per month for 600 texts (billed annually) and scales up to $5,520 per user per month for 360,000 texts, so costs can add up for teams with multiple users.
Textedly offers integrations with popular CRMs and e-commerce platforms, but its integration list is more limited compared to full sales engagement suites.
Yes, the platform is designed for simplicity with a straightforward interface and quick setup, requiring no coding or technical expertise to start sending bulk messages.
Textedly provides live chat support and a 7-day premium support option, along with a knowledge base and guides for self-help.
Common use cases include marketing alerts, appointment reminders, customer surveys, two-way conversations, review requests, and text-to-pay functionality.
Textedly uses direct-to-carrier connections and follows SMS best practices to maintain high deliverability, though it does not offer advanced data enrichment features.
Yes, Textedly has a free plan that includes 50 texts, and paid plans come with a free trial period, allowing users to test the platform before committing.
Textedly is limited to SMS and MMS marketing and does not include multi-channel capabilities, advanced analytics, or lead enrichment features found in comprehensive sales engagement tools.
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