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Levity helps freight teams streamline email operations by automating tasks like order entry and freight quoting. It connects to inboxes, extracts information, integrates with systems like TMS, and uses AI for tasks like identifying requests and determining rates.

Levity is a no-code AI automation platform built specifically for global logistics operations. It targets freight teams overwhelmed by high volumes of email and phone communications, offering a way to automate repetitive tasks like order entry, freight quoting, and load tracking. Unlike general-purpose automation tools, Levity is designed to handle the complexity of multilingual, multi-system logistics environments with enterprise-grade reliability.

The platform's core strength lies in its ability to analyze email inboxes at scale, identify repetitive requests and bottlenecks, and then build production-grade AI workflows to handle them. Levity's "Control Tower" dashboard gives real-time visibility into email volumes, categories, and automation impact. Users can also chat with their data using natural language to explore operational trends. This combination of analytics and automation sets Levity apart from simpler email parsing tools.

Key capabilities include automated email and phone workflows, multi-lingual support, and seamless integration with existing systems like TMS, CargoWise, and SAP. Levity's AI flows can classify emails, generate draft replies, extract key dates, and prioritize requests. The platform is not a plug-and-play solution; it requires structured onboarding with multiple stakeholders to tailor workflows. However, once deployed, it can reduce manual quoting time by up to 86%, according to the company.

Pricing is not publicly listed, with a "talk to sales" model for enterprise plans. The ColdIQ listing shows a free Starter tier and a $12 Professional tier, but these likely represent limited trials or per-user costs. Most customers will engage with Levity's sales team for customized enterprise pricing. A demo is available to evaluate the platform.

Levity is best suited for mid-market to enterprise logistics companies that handle thousands of emails daily and need reliable, transparent AI automation. It is not designed for simple, non-logistics tasks. Companies like Gebruder Weiss and FRAYT use Levity to gain clarity into their operations and unlock automation in areas they previously thought impossible.

Overall, Levity delivers a focused, high-value solution for a specific pain point in logistics. Its emphasis on reliability, real-time monitoring, and deep integration makes it a strong choice for organizations ready to invest in structured AI adoption. The main trade-offs are the complexity of setup and the lack of transparent pricing, but for teams drowning in email and phone tasks, the ROI can be substantial.

Features

  • Reliable AI automation for logistics
  • Automate high-volume email workflows
  • Automate complex phone workflows
  • Multi-lingual support in all aspects
  • Real-time workflow performance monitoring
  • Secure and compliant enterprise-grade solution
  • Analyze inboxes and chat with data
  • Find automation opportunities
  • Build and run automations reliably

Pricing

Starter: $0.00, Professional: $12.00, Enterprise: custom pricing

Pros

  • Saves up to 86% of time on quoting tasks
  • Enterprise-grade reliability and transparency
  • Handles complex global logistics workflows effectively
  • Helps uncover clarity in previously unmeasurable areas

Cons

  • Requires significant planning and structured onboarding
  • Not suitable for non-logistics tasks
  • Pricing not publicly listed

Best For

Mid-market and enterprise logistics teams handling high-volume email and phone workflows

Frequently Asked Questions

It automates order entry, freight quoting, spot quote replies, load tracking, and document collection by extracting information from emails and integrating with TMS systems.
It connects to inboxes and uses AI to extract data, then integrates with TMS and other platforms to automate workflows without manual data entry.
Pricing starts with a free Starter plan, then a Professional plan at $12 per month, and custom pricing for Enterprise. The free plan includes basic automation features.
Onboarding requires significant planning and structured setup, typically taking a few weeks to configure workflows and train the AI on specific logistics processes.
Yes, it offers multi-lingual support across all aspects, allowing teams to automate email and phone workflows in multiple languages.
Unlike general email automation tools, Levity is purpose-built for logistics, offering AI that understands freight terminology, spot quoting, and complex global workflows.
Enterprise customers receive dedicated support, including onboarding assistance, real-time workflow monitoring, and priority access to technical teams.
It is best for mid-market and enterprise teams handling high-volume email and phone workflows, but the free Starter plan can be tested by smaller teams.
It uses reliable AI trained on logistics data to identify requests, extract details like rates and shipment info, and minimize errors through continuous learning.
It saves up to 86% of time on quoting tasks and automates repetitive email and phone workflows, freeing teams to focus on higher-value activities.
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