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BotNEO is an AI-powered platform that lets businesses create custom AI employees to handle calls, appointments, lead qualification, and customer service across voice, text, email, and web. It trains on your business data and integrates with existing tools, all without coding.

BotNEO positions itself as an all-in-one AI employee platform for businesses that want to automate customer-facing tasks without hiring developers or juggling multiple tools. It targets industries like auto dealerships, real estate, solar, and agencies, offering a single dashboard to create, deploy, and manage AI employees that handle calls, texts, emails, and website interactions. The platform's core promise is speed: you can have a custom AI employee live in under five minutes, trained on your business data and ready to make or receive calls.

What sets BotNEO apart is its breadth of built-in capabilities. Instead of stitching together separate services for voice, SMS, email, CRM, and automation, BotNEO provides them all natively. The drag-and-drop automation builder lets you trigger AI actions based on events like form submissions or missed calls, and the unified inbox keeps every customer conversation in one timeline. The platform also includes a website builder, pipeline management, and A/B testing for AI employees, making it a comprehensive toolkit for sales and support teams.

Pricing starts at $297 per month for the Pro plan, which includes unlimited calls and AI employees, AI text coverage, and pipeline management. The Agency plan at $997 per month adds white-labeling, client rebilling, unlimited subaccounts, and a dedicated support manager. There is also a per-minute charge of $0.08 for calls, which can add up for high-volume users. A 60-second demo and trial are available without a credit card, lowering the barrier to evaluation.

BotNEO is best suited for businesses that want to automate repetitive communication tasks quickly and without technical overhead. It shines in outbound sales, appointment booking, lead qualification, and customer service. Agencies will appreciate the white-label and rebilling features, while SMBs can leverage the all-in-one nature to replace multiple tools. However, it is not designed for complex AI development or scenarios that require nuanced human judgment -- it works best as a powerful assistant, not a full replacement for human teams.

Overall, BotNEO delivers a strong value proposition for its target markets. The combination of easy setup, integrated channels, and agency-friendly features makes it a compelling choice for businesses ready to scale their customer communications with AI. The per-minute pricing is a consideration for heavy users, but the unlimited employee and call tiers help keep costs predictable for most use cases.

Features

  • Custom AI employee creation
  • Outbound and inbound voice calls
  • Drag-and-drop automation builder
  • Integrated SMS and email marketing
  • Built-in phone number service
  • Two-way CRM integrations
  • Unified inbox for all communications
  • Pipeline management
  • Website builder
  • A/B testing for AI employees

Pricing

Pro: $297/mo, Agency: $997/mo, plus $0.08/min

Pros

  • Easy to set up with no coding required
  • Unlimited AI employees and calls on Pro plan
  • Integrated SMS, email, and voice in one platform
  • Strong agency partnership program with white-label options

Cons

  • Not suitable for advanced AI development or replacing human judgment
  • Additional per-minute charges beyond the subscription fee

Industries

Agencies Auto Dealerships Real Estate Solar Startups SMBs

Best For

Agencies, auto dealers, real estate, solar companies, and SMBs looking to automate sales and customer service with AI.

Frequently Asked Questions

It uses a drag-and-drop automation builder and trains on the business's own data to create AI employees that handle calls, texts, emails, and web interactions without any coding.
BotNEO has a Pro plan at $297 per month and an Agency plan at $997 per month, both with unlimited AI employees and calls, plus a per-minute charge of $0.08 for voice usage.
Yes, it integrates with common CRM systems and other tools, allowing the AI employees to pull customer data and update records automatically.
No coding is required; the platform uses a visual drag-and-drop builder and simple training on business data to create and deploy AI employees.
It is best for agencies, auto dealers, real estate, solar companies, and SMBs that want to automate sales calls, lead qualification, and customer service.
The AI employees can make outbound calls, qualify leads, schedule appointments, and send follow-up SMS or emails automatically based on the conversation flow.
The per-minute charge applies to voice call usage beyond the included minutes on each plan; it covers both outbound and inbound calls handled by the AI employees.
Yes, the Agency plan includes white-label capabilities, allowing agencies to rebrand the platform as their own and manage multiple client accounts.
Unlike single-channel bots, BotNEO combines voice, text, email, and web in one platform with unlimited AI employees, making it more versatile for full customer engagement.
BotNEO offers email support, a knowledge base, and onboarding assistance; the Agency plan includes dedicated support and training for resellers.
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