Zoha Global Solutions

Zoha Global Solutions is a remote support and outsourcing agency founded in 2021 and headquartered in Addis Ababa, Ethiopia. The agency specializes in providing high-demand operational and development support to businesses across multiple industries. With a team of fewer than 49 employees, it offers flexible, cost-effective solutions designed to boost efficiency and reduce costs.

The agency operates with a minimum project budget under $1,000 and an average hourly rate of $10/hr. Its commercial model is built around dedicated remote teams that provide daily progress updates, fast turnaround, and guaranteed confidentiality. A free trial is available for prospective clients to evaluate services risk-free.

Zoha Global Solutions' core services include BPO, call center operations, AI development, and customer support. Within BPO, the agency offers data entry and claims processing expertise. The AI development arm handles dataset annotation and similar projects, as demonstrated by the Hedra AI Dataset Annotation Project.

The agency serves a broad range of industries, including eCommerce, software & IT services, transportation & logistics, real estate, government, HR, insurance, fintech, finance, and corporate services. Client types range from startups and small businesses to medium enterprises and large corporations. Notable clients include Farmbrite, Small Pet Select, Sunrise Medical Clinic, and Vector Network Solution.

Zoha Global Solutions has no Google reviews on record. The agency's portfolio includes projects such as the Vector CRM Optimization Project ($5K–$20K, 2 months), the Hedra AI Dataset Annotation Project ($5K–$20K, 5 months), and the Farmbrite User Support & Platform Enhancement Project ($20K–$100K, 7 months). These examples illustrate the agency's capacity to handle both small and large-scale engagements across BPO, AI, and customer support verticals.