V3 Outsourcing Solutions is an India-based call center outsourcing agency with headquarters in Kolkata. The agency offers inbound call center expertise to commercial, non-profit, and public sector clients and maintains offices in India, Australia, and the United Kingdom.
V3 Outsourcing Solutions is a call center outsourcing agency headquartered in Bengal Eco Intelligent Park, Salt Lake, Kolkata, India. The DesignRush profile lists the year founded as 2005, while the company overview states that the agency, known as V3OS, has been in operation since 2013. The team size is listed at 100-249 employees, with a minimum budget and an average hourly rate both marked as inquire.
The agency also maintains offices in Coomera, Queensland, Australia, and Newport, United Kingdom. It describes its goal as being an invisible partner focused on long-term, mutually beneficial relationships with the organizations it serves, whether entrepreneurs or small and large industries.
V3 Outsourcing Solutions is categorized under call centers and lists inbound as its area of call center expertise. The profile highlights call handling processes and call management technology, and the agency states that no project size defines the dedication put into the projects it takes on.
Customers mentioned in the overview include national franchises, energy retailers, large telecommunications corporations, healthcare units, and insurance companies. The profile's clients section additionally lists the financial, banking, and real estate industries, and the agency reports maintaining long-lasting relationships across commercial, non-profit, and public sectors globally.
The profile includes one DesignRush review with a displayed aggregate rating of 2.3 out of 5. The review, dated July 2024, comes from a freelancer who reported non-payment for completed work, an unreachable project manager, and what the reviewer described as unprofessional interactions with the HR department. No Google reviews are listed on the profile.
Given the inbound call center focus, the agency is positioned for organizations needing call handling support in financial, banking, real estate, energy, telecom, healthcare, and insurance sectors, particularly those that value a long-term outsourcing relationship.
Services
- Call Centers
Industries Served
Team Size
Pros
- Operates from three global offices in Kolkata, India; Coomera, Australia; and Newport, United Kingdom.
- Lists a team of 100-249 employees on its profile.
- Reports long-standing relationships with commercial, non-profit, and public sector clients across franchises, energy, telecom, healthcare, and insurance.
Cons
- The sole DesignRush review reports unpaid freelance work, an unreachable project manager, and unprofessional HR interactions.