Mystrika
Upmint Finserv Pvt Ltd is a full-service BPO and contact center company based in Bangalore, India, specializing in inbound and outbound call center services, back-office operations, and data entry. Core competencies include sales support, insurance services, loan servicing, collections and recovery, verifications, fraud control, and receivables management. Founded in 2019, the agency works with banks, NBFCs, and financial institutions.
Upmint Finserv Pvt Ltd is a full-service business process outsourcing company based in Bangalore, India, established in 2019. The company delivers inbound and outbound contact center services, data entry, back-office operations, and customized outsourcing solutions, with 250-499 employees and an average hourly rate of $20.
The firm's core focus is financial services, covering sales support, insurance services, loan servicing, collections and recovery, verifications, legal coordination, fraud control, and end-to-end receivables management. It positions its recovery services as a 360-degree process spanning early-stage collections, advanced recovery strategies, and legal support.
The agency's recovery specialists and customer service professionals have partnered with banks, NBFCs, and financial institutions, delivering scalable solutions aligned with industry best practices. DesignRush lists its service lines as call centers, IT services, BPO, phone answering, translation, customer support, transcription, HR outsourcing, business consulting, and graphic design, with supporting expertise in back-office processing, CRM (Zoho), ERP (ERPNext), web design, and digital marketing.
Industries served include fintech, HR, hospitality, manufacturing, and food and beverage, with client types spanning startups, small businesses, medium businesses, and enterprise or corporate accounts. The profile also lists IT, small business, and fintech industry clients.
On Google, Upmint Finserv holds a 4.2 rating across 19 reviews. Reviewers generally mention a friendly atmosphere and supportive management; one review notes high work pressure, and one alleges fraud.
No specific portfolio or project results appear in the profile, but the company says its global reach helps organizations recover bad debts while maintaining compliance and professionalism.
Services
- Call Centers
- IT Services
- BPO
- Phone Answering Services
- Translation Services
- Customer Support
- Transcription Services
- HR Outsourcing
- Business Consulting
- Graphic Design
Industries Served
Team Size
Pros
- Specialized BPO for financial services with end-to-end collections, recovery, loan servicing, and fraud control capabilities.
- Rated 4.2 on Google from 19 reviews, with reviewers citing a friendly atmosphere and supportive management.
- Serves banks, NBFCs, and financial institutions with scalable outsourcing solutions and a team of 250 to 499 employees.
Cons
- One Google review alleges fraud, and another cites high work pressure.
Client Review Analysis
Google reviewers generally praise the supportive work environment and management, though one review mentions high work pressure and another alleges fraud.