Thunk de-risks innovation to help clients grow with confidence. They design future products and services from strategy to prototyping and validation. Founded in 2017, the team has under 49 employees.
Thunk is a digital product design and AI agency founded in 2017, headquartered in London, United Kingdom. The agency focuses on de-risking innovation by helping organisations design and validate future products and services. Thunk's team of under 49 employees includes leaders with experience at world-renowned organisations such as Google.
The agency offers a comprehensive range of services including UI/UX design, digital strategy, product design, software development, web design, digital services, web development, AI development, and mobile app development. Areas of expertise span AI consulting, Android and iOS app development, application modernization, cross-platform development, product prototyping, SaaS development, UX research, usability testing, and interactive design.
Thunk serves a diverse set of industries including government, consumer goods, corporate services, eCommerce, software and IT services, AI, electronics, education, entertainment, and construction. The agency works with small businesses, medium businesses, and enterprise or corporate clients.
Notable portfolio projects include redesigning shared accounts and team access for Twitter, transforming the job-seeking experience for Reed, designing access to Covid-19 learning resources for NHS workers, and transforming B2B e-commerce for Premier Farnell. Thunk also conducted user discovery for FINE+RARE and Sensat to inform product strategy.
The agency's founder, Rick Farrell, is a former Google product designer with 25 years of experience, and research partner Paul Hill has led research processes for NHS Digital, Sky, DAZN, and Orange. Thunk's approach combines strategy with hands-on execution, prototyping ideas and testing them with real users and scenarios.
Thunk has not yet accumulated Google reviews, but its client list includes major organisations such as the Ministry of Justice, Dept of Health & Social Care, UK Power Networks, and Mandarin Oriental, indicating strong trust in the public and private sectors.
Services
- UI/UX Design
- Digital Strategy
- Product Design
- Software Development
- Web Design
- Digital Services
- Web Development
- AI Development
- Mobile App Development
Industries Served
Team Size
Pros
- Founder is a former Google product designer with 25 years of experience
- Offers end-to-end product design from strategy to prototyping and validation
- Works with enterprise clients including NHS, Twitter, and Premier Farnell