Mystrika
The Telemarketing Company is an agile, high-performance voice contact services provider founded in 1990. It offers sales lead generation, appointment setting, telesales, inbound call handling, data enhancement, and market research. The company serves both SMEs and global enterprises with a multilingual team.
The Telemarketing Company is a UK-based voice contact services agency founded in 1990 and headquartered in Brighton, East Sussex, with an additional office in Liverpool. The company employs 100 to 249 staff and operates with a minimum project budget of $1,000 to $10,000 and an average hourly rate of $50. It is accredited with ISO27001, ISO9001, PCI, FCA, Investors in People Silver, ESOMAR, MRS, and ISM, and is a Living Wage Employer.
The agency specializes in sales lead generation, appointment setting, telesales, inbound call handling, data enhancement, and market research. Its areas of expertise include call center services (appointment setting, B2B, inbound, outbound, survey services, telemarketing), digital marketing (lead generation), market research (data analysis, market analysis, surveys), and phone answering services (after-hours). The Telemarketing Company works in English and multiple other languages through its multilingual team.
The Telemarketing Company serves both ambitious SMEs and global enterprises. Its client roster includes well-known brands such as American Express, Allianz, Equifax, Xero, Kwik Fit, Close Brothers, Bytes, Zehnder, Enterprise, and One Family. The agency has delivered campaigns for clients in financial services, technology, automotive, insurance, and retail sectors.
Client reviews on Google and DesignRush consistently highlight the agency's professionalism, responsiveness, and flexibility. Reviewers note that the team delivers on promises, provides excellent communication, and adapts quickly to changing priorities. The agency has a Google rating of 4.1 out of 5 based on 22 reviews, and a DesignRush rating of 4.8 out of 5 from 6 reviews.
The Telemarketing Company's portfolio includes case studies for Aerotech (appointment setting), American Express (telemarketing), Allianz Global Assistance (B2B), Hitachi Consulting (appointment setting), National Book Tokens (market research), Imprivata (appointment setting), Microsoft Gold Partner SmartDesc (lead generation), and Kwik Fit (inbound). These demonstrate the agency's ability to deliver measurable outcomes across diverse industries.
The agency is led by Managing Director Niall Habba, who has grown the company from a 20-seat boutique to a 200-seat operation since 1998. The team includes experienced professionals in operations, finance, and IT, with many staff members having over a decade of tenure, reflecting a stable and knowledgeable workforce.
Services
- Market Research
- Customer Support
- Call Centers
- Phone Answering Services
- Digital Marketing
Team Size
Pros
- Responsive and flexible, with quick turnaround on shifting priorities
- Professional, well-structured campaigns with attention to detail
- Delivers on promises, with strong results in lead generation and appointment setting
- Combines enterprise-level compliance (ISO27001, FCA) with boutique agility
Client Review Analysis
Clients praise the agency's professionalism, responsiveness, flexibility, and ability to deliver results. Reviewers highlight excellent communication, attention to detail, and strong partnership.