Mystrika
The Remote Group is an outsourcing company that provides customized offshore staffing solutions across different industries. It helps clients save up to 70% in employment costs and serves businesses of all sizes.
The Remote Group is an outsourcing company founded in 2020 to address the growing demand for remote staff, services, and business process outsourcing globally. The agency provides customized offshore staffing solutions across multiple industries, helping clients reduce employment costs by up to 70% while scaling their teams efficiently. With a team of 100 to 249 employees, The Remote Group operates from headquarters in Mabalacat, Philippines, and additional offices in Lewes, Delaware, USA and Taguig, Philippines.
The agency offers a comprehensive range of services including BPO, customer support, digital marketing, eCommerce, managed services, IT services, eCommerce development, digital services, and web development. Areas of expertise span accounting (audit, bookkeeping, payroll), BPO (data entry, logistics, medical billing), back office outsourcing (claims processing, virtual assistant), call center (inbound/outbound, appointment setting), and HR outsourcing (recruiting, staffing, corporate training). The Remote Group caters to diverse time zones and businesses of all sizes, from single seats to 1,000-seat deployments.
The Remote Group serves small and medium businesses across industries such as software & IT, eCommerce, real estate, finance, and transportation & logistics. The agency's portfolio includes projects in virtual assistant services, IT services, BPO for insurance, digital marketing, eCommerce, and financial/accounting support. Client types are primarily small and medium businesses seeking cost-effective offshore staffing.
Google reviews give The Remote Group a 4.7 rating from 18 reviews. Positive feedback highlights well-organized recruitment and onboarding processes, clear communication, and high employee satisfaction. One client praised the fluent English and neutral accent of the Filipino team. However, a negative review from 2021 reported poor staff quality, staff disappearing within a month, zero results, and forfeiture of a full month deposit upon early termination, with claims that staff were not paid the termination salary.
The Remote Group's portfolio showcases work in virtual assistant, IT services, insurance BPO, digital marketing, eCommerce, and accounting & finance. The agency also features a team bio for an SEO specialist. Overall, The Remote Group positions itself as a full-service BPO provider focused on driving business growth, productivity, and agility through remote workforce solutions.
Services
- BPO
- Customer Support
- Digital Marketing
- eCommerce
- Managed Services
- IT Services
- eCommerce Development
- Digital Services
- Web Development
Industries Served
Team Size
Pros
- Well-organized recruitment and onboarding process with clear communication.
- Employees report high satisfaction with management and company culture.
- Helps clients reduce employment costs by up to 70%.
Cons
- Some clients report poor staff quality and lack of results, with deposit forfeited on early termination.
Client Review Analysis
Mixed reviews: positive feedback on organization and employee satisfaction, but one client reported poor staff quality and deposit issues.