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The Missing Link IT Services & Technology Consulting agency logo

The Missing Link

IT Services & Technology Consulting Artarmon, 2064, Australia
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The Missing Link builds dependable IT infrastructure and cloud solutions that support everyday business operations. The firm also protects businesses from evolving cyber threats and implements automation through "digital workers" to boost productivity and accuracy.

The Missing Link is an Australian IT and cybersecurity firm founded in 1997 and headquartered at 9 - 11 Dickson Ave, Artarmon, 2064, Australia. The company employs between 100 and 249 people and lists both its minimum budget and average hourly rate as inquire-only. The profile is unclaimed on DesignRush.

The firm specializes in creating dependable IT infrastructure and cloud solutions that support everyday business operations. From planning and managing upgrades to delivering end-to-end systems, the team ensures businesses have the tools they need to thrive. In cybersecurity, The Missing Link protects businesses from evolving threats and provides tailored strategies to address the expanding attack surface.

The Missing Link also focuses on automation, helping businesses boost productivity and accuracy through the use of "digital workers." By implementing customized automation solutions, the firm enables clients to achieve transformational efficiencies. Underpinned by a diverse team and guided leadership, The Missing Link delivers inclusive, strategic solutions with technology that is secure, scalable, and innovative.

The company's services on DesignRush are listed under cybersecurity and IT services. Its client roster includes eNGiE, GWF, and BPAY, and reviewers note that the team works with leading-edge vendors, particularly in the security space, to help mid-size to enterprise organisations with their IT needs.

The Missing Link holds a Google rating of 4.8 from 19 reviews. Positive reviews describe the team as professional, pleasant, and committed to delivering on agreed timeframes, with technical excellence, breadth of knowledge, and strong customer service. One negative review raises concerns about internal politics, lack of transparency, and hidden agendas affecting professional growth.

Services

  • Cybersecurity
  • IT Services

Team Size

100 - 249

Pros

  • Technical excellence and breadth of knowledge praised by clients.
  • Professional, reliable, and committed to delivering on agreed timeframes.
  • Respected partner in the community with industry awards.

Cons

  • One Google review cites internal politics, lack of transparency, and hidden agendas affecting career growth.

Client Review Analysis

Google rating of 4.8 from 19 reviews; most reviewers praise technical expertise, professionalism, and reliability, while one negative review raises concerns about internal culture and transparency.

Frequently Asked Questions

The Missing Link offers cybersecurity and IT services, including dependable IT infrastructure, cloud solutions, and automation through digital workers.
The Missing Link is headquartered at 9 - 11 Dickson Ave, Artarmon, 2064, Australia.
The Missing Link employs between 100 and 249 people.
The Missing Link was founded in 1997.
The Missing Link holds a Google rating of 4.8 based on 19 reviews.
The Missing Link helps mid-size to enterprise organisations with their IT needs, with clients including eNGiE, GWF, and BPAY.
The Missing Link lists both its minimum budget and average hourly rate as inquire-only, so pricing is provided on request.
The Missing Link provides tailored strategies to address the expanding attack surface and safeguard assets in a borderless digital environment.
Yes, The Missing Link implements customized automation solutions using digital workers to help clients achieve transformational efficiencies.
Most Google reviews praise The Missing Link for technical excellence, professionalism, and reliability, though one review raises concerns about internal culture and transparency.
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