Mystrika
The Customer Story, founded in 2017, creates customer stories and corporate video productions for diverse industries. The firm specializes in translating complex technical language into engaging narratives. Services include testimonial video production, remote video testimonials, event video production, video editing, and social media video production.
The Customer Story, founded in 2017, is a San Antonio-based video production agency that specializes in creating customer stories and corporate video productions. The firm focuses on translating complex technical and industry-specific language into engaging narratives. Their services include testimonial video production, remote video testimonials, event video production, video editing, and social media video production.
The agency operates with a team of under 49 employees and maintains an average hourly rate of $125. Projects typically have a minimal budget range of $1,000 to $10,000. The Customer Story provides an end-to-end video production process covering pre-production, shooting, editing, post-production, and content repurposing and optimization.
The Customer Story offers a broad range of services including video production, video marketing, event marketing, advertising, social media marketing, graphic design, creative services, and digital marketing. Their areas of expertise include advertising (broadcast video and TV advertising), audio production (podcast production), branding (brand design), creative strategy, film production, illustration, photography, social media (Facebook, Instagram, LinkedIn, consulting), and video production (2D animation, commercials, interviews/testimonials, motion graphics, social media videos, training videos, video editing, and filming).
The agency serves a diverse set of industries including software & IT services, healthcare, corporate services, eCommerce, hardware & networking, public administration, media & communications, restaurants, real estate, and manufacturing. They work with small businesses, medium businesses, and enterprise/corporate clients. Notable clients include Epicor, San Antonio Zoo, Essity, Pure Storage, Rackspace, Whataburger, Dell, WellMed, Optum, and Bitdefender.
The Customer Story has earned a 5.0 Google rating from 18 reviews. Clients consistently praise the agency for professionalism, high-quality work, responsiveness, and the ability to capture brand stories effectively. One client noted that videos produced by the agency were on track to increase company revenue by at least six figures. Reviewers frequently highlight the positive attitude and can-do approach of founder Jacob and his crew.
The agency's portfolio includes video samples hosted on Vimeo, showcasing their work in customer story and corporate video production. The Customer Story emphasizes the power of video as the most effective communication tool with customers, partners, and employees, and is committed to providing high-quality marketing assets efficiently.
Services
- Video Production
- Video Marketing
- Event Marketing
- Advertising
- Social Media Marketing
- Graphic Design
- Creative Services
- Digital Marketing
Industries Served
Team Size
Pros
- Highly professional and responsive team praised in Google reviews
- Specializes in translating complex technical language into compelling narratives
- End-to-end video production process including pre-production, shooting, editing, and post-production
- Clients include well-known brands such as Epicor, Dell, Whataburger, and Rackspace
Client Review Analysis
Clients consistently praise The Customer Story for professionalism, high-quality video production, responsiveness, and ability to capture brand stories effectively. Google rating 5.0 from 18 reviews.