Text Connects

Text Connects is a boutique e-commerce development agency based in Killingly, Connecticut, with nearly 24 years of industry experience. Founded in 2001, the agency has evolved into a Shopify and Shopify Plus specialist, having developed over 100 Shopify stores. The firm positions itself as a hybrid: small enough to offer personalized attention from its founder and chief solutions architect, Justin Porter, yet capable of handling complex technical challenges across multiple platforms.

The agency's core strength lies in its deep Shopify expertise, backed by official certifications in Development and Store Setup. Beyond Shopify, Text Connects works with Magento, Oracle NetSuite SuiteCommerce, WooCommerce, and WordPress, giving clients flexibility in platform selection. Their service offering extends well beyond storefront development to include custom application development, systems integration, and back-end solutions such as tailored CRMs. They also maintain an in-house demo lab for Shopify POS hardware, which is a differentiator for retailers with physical locations.

Text Connects serves small, mid-sized, and enterprise businesses across industries like fashion retail, health and wellness, and B2B services. Their project budgets start at $1,000, and typical project durations range from under one month to six months. The agency's geographic focus is the United States, and all communication is in English. They also offer training services for Shopify admin and POS, as well as merchant meetups in Boston and Stamford.

Pricing is project-based with a low entry point, making the agency accessible to smaller businesses while still capable of handling enterprise-level integrations. The lack of published client reviews on the Semrush profile is a minor drawback, but the agency's long track record and founder-led approach suggest a strong commitment to quality. Their B2B capabilities on Shopify Plus are particularly noteworthy for companies looking to serve wholesale customers alongside direct-to-consumer sales.

Text Connects is best suited for e-commerce businesses that want a hands-on, technically proficient partner with a focus on Shopify. The agency is ideal for fashion and retail brands scaling their online presence, B2B sellers needing custom Shopify Plus solutions, and companies requiring ERP integrations with platforms like NetSuite or Microsoft Dynamics. Their boutique nature means clients get direct access to senior expertise, which is rare among larger agencies.

Overall, Text Connects is a solid choice for businesses that value deep platform knowledge, personalized service, and a proven track record in e-commerce. While their geographic and platform focus may not suit every buyer, those within their sweet spot will find a capable and committed partner.