Tele Access e-Services is a Business Process Outsourcing (BPO) and contact center provider founded in 1996 and based in Mumbai, India. The company operates voice and non-voice BPO services with specialized expertise in credit analysis, collections, and loan application processes. It serves clients in the IT, entertainment, and finance industries.
Tele Access e-Services is a Business Process Outsourcing (BPO) and contact center provider founded in 1996 and headquartered at Office No-401, Sej Plaza, Marve Road, Mumbai, India. The company reports 500 to 999 employees and positions itself as a leading BPO and contact center provider in the Indian market, operating both voice and non-voice BPO services.
The company delivers end-to-end business process outsourcing built on state-of-the-art infrastructure, advanced technology, and process excellence. Its team has detailed financial know-how, especially in individual credit analysis systems and processes for credit card collections, personal loan collections, and loan applications for cars, two-wheelers, consumer durables, homes, and personal loans. Tele Access e-Services also pioneered protocol development for non-cash credit areas such as mobile post-paid subscribers, telephone users, cable subscription users, and ISP subscribers.
The agency lists call centers as its primary service category and serves the IT, entertainment, and finance industries from its Mumbai headquarters.
On Google, Tele Access e-Services holds a 4.0 rating from 143 reviews. Reviewers, mostly employees, describe a positive work environment focused on growth and learning, good communication between management and staff, and a safe workplace for women. One former employee from the Bajaj Allianz team noted long-term satisfaction and supportive leadership.
Prospective clients must contact the company for minimum budget and hourly rate details. More information is available at teleaccess.in.
Services
- Call Centers
Industries Served
Team Size
Pros
- 4.0 Google rating from 143 reviews
- Multiple employee reviews describe a safe workplace for women and long tenures of five or more years
- Reviewers praise a positive environment focused on growth, learning, and clear communication with clients and employees
Client Review Analysis
Google reviewers give Tele Access e-Services 4.0 out of 5 from 143 reviews, with employees praising a safe environment for women, supportive teams, and a positive work culture focused on growth and learning.