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TDCX is a Singapore-based business process outsourcing (BPO) provider offering advanced digital customer experience solutions for tech companies and industry leaders. The firm serves advertising, eCommerce, FinTech, gaming, mobility, technology, and travel sectors. TDCX was founded in 1995 and reports a global workforce of over 17,800 employees from 80 nationalities.
TDCX is a business process outsourcing (BPO) provider headquartered at 750D Chai Chee Road, ESR BizPark, Singapore. Founded in 1995, the firm offers digital customer experience solutions for innovative tech companies and industry leaders, working to help clients surpass their customer experience objectives.
The company reports a global workforce of over 17,800 employees from 80 nationalities, although its DesignRush listing shows a team size under 49. TDCX combines digital platforms, AI, and employee development programs to support consistent business performance, and it operates strategic campuses and offices to explore new market opportunities.
TDCX's services center on business consulting and outsourced customer experience, helping world-leading and disruptive brands acquire customers, build loyalty, and protect online communities. The firm serves advertising, eCommerce, FinTech, gaming, mobility, technology, and travel sectors, and its client work spans healthcare, automotive, and retail industries.
According to the profile, TDCX's minimum project budget is $50,000 and up, with average hourly rates available on inquiry. The company positions itself as a partner for high-growth, new-economy companies aiming to harness Asia's growth potential and scale faster.
On Google, TDCX holds a 4.5 out of 5 rating from 139 reviews. Reviewers frequently praise the professionalism and follow-up support of the recruitment team, particularly Samuel from Talent Partner, while one reviewer raised concerns about management and HR responsiveness.
TDCX maintains social media profiles on Facebook, X, LinkedIn, Instagram, and YouTube.
Services
- Business Consulting
- Business Process Outsourcing
- Digital Customer Experience Solutions
Industries Served
Team Size
Pros
- Founded in 1995 with a global workforce of over 17,800 employees from 80 nationalities
- Combines digital platforms, AI, and employee development programs for consistent performance
- Serves high-growth, new-economy sectors including advertising, eCommerce, FinTech, gaming, mobility, technology, and travel
Cons
- One Google reviewer cited concerns about management style and HR responsiveness on a project
Client Review Analysis
4.5 out of 5 from 139 Google reviews; reviewers often praise the recruitment team's professionalism and follow-up support, while one review raised management concerns.