SwiftItech

Swift Information Technologies Pvt. Ltd., commonly known as SwiftItech, is a Business Process Outsourcing (BPO) center based in Mumbai, India. Founded in 2008, the company employs between 500 and 999 people and has established itself as one of the first and largest BPO centers in India. The agency operates with a process-oriented approach, meticulously planning workflow and support systems to deliver faster, better, and cost-effective services.

SwiftItech offers offshore outsourcing solutions covering data entry, data capture, imaging solutions, forms processing, OCR/ICR, data conversion, electronic publishing, and document workflow management. The company's expertise spans BPO and outsourcing, with a specific focus on data entry services. Clients appreciate the agency's commitment to setting benchmarks for quality and delivery, using technology as a backbone for service delivery.

The agency serves a diverse range of industries including healthcare, insurance, legal, academic, scientific, technical, financial, and market research. SwiftItech's senior management holds significant expertise in information management across these global sectors. The company's client base includes organizations requiring reliable data processing and document management support.

SwiftItech's infrastructure includes built-in redundancy for all mission-critical resources, such as multiple internet links with firewall and antivirus systems, captive power generators, uninterrupted power supply, and stand-by systems. The agency uses branded computers and structured networks to deliver uninterrupted service around the clock. Staff recruitment focuses on candidates with sound academic backgrounds, followed by screening for expertise and induction into projects through customized training methods.

The agency maintains a quality management system with well-defined processes to measure, monitor, and improve all activities. A continual improvement system helps meet customer requirements consistently. SwiftItech adapts on-the-job training for continuous improvement to sustain quality service delivery. The company's minimum budget ranges from $1,000 to $10,000, with an average hourly rate of $225.