Mystrika
Softserve is a strategy-driven software development house founded in 2013. The agency builds world-class web and mobile apps for visionaries. It focuses on strategy, development, visual design, and gamification.
Softserve is a strategy-driven software development house founded in 2013 and headquartered in Johannesburg, South Africa. The agency describes its mission as enabling visionaries to build the future by providing cutting-edge technology that moves businesses to the next level. Softserve focuses on four core areas: strategy, development, visual design, and gamification.
The agency employs under 49 people and works with a minimum budget of $10,000 to $25,000, with an average hourly rate of $60. Softserve has been in operation since 2013 and serves clients ranging from startups to enterprise corporations. The agency's founder and CEO is Andrew Papoutsis.
Softserve offers a comprehensive range of services including product design, mobile app development, software development, web development, web design, eCommerce development, UI/UX design, digital services, SEO, and PPC. The agency has deep technical expertise across application platforms (Amazon, Azure, Google App Engine), custom frameworks (.Net, Next.js, Node.js, React.JS), and mobile technologies (Flutter, React Native). It also provides low-code development using Bubble and Webflow.
The agency serves a diverse set of industries including real estate, fintech, corporate services, eCommerce, energy and mining, finance, consumer goods, nonprofit, legal, and HR. Softserve's client types include startups, medium businesses, and enterprise or corporate clients. Notable clients include Century 21, Nike, The Foschini Group, Discovery, Deloitte, and Blue Label Telecoms.
Google reviews for Softserve are mixed. Some clients report positive experiences, describing the process as easy and the brand development as exceeding expectations. One client noted feeling cared for and listened to throughout the project. However, other reviews cite communication issues, unprofessional behavior, and a pattern of shifting blame. The agency has a Google rating of 4.1 out of 5 from 16 reviews.
Softserve's portfolio includes projects such as Earth2Mars (WordPress development), MOON for Century 21 South Africa (software development), My Caddy (mobile app development), Applied Payments (web design), Rolando (software development), Accelerate (mobile app development), and KiriCann (brand design). The agency has also received multiple awards, as evidenced by 22 award images on its profile.
Services
- Product Design
- Mobile App Development
- Software Development
- Web Development
- Web Design
- eCommerce Development
- UI/UX Design
- Digital Services
- SEO
- PPC
Industries Served
Team Size
Pros
- Easy and collaborative process for website tweaks
- Strong brand identity and digital development
- Scalable and performant custom code
Cons
- Communication issues reported by some clients
- Negative feedback handling concerns
Client Review Analysis
Mixed Google reviews: some clients report excellent brand development and easy process, while others cite communication problems and unprofessional behavior.