Mystrika
Sitback Solutions is a human-centred design and development agency based in Sydney. They specialise in data-led user experience design backed by behavioural science, web development, and 24/7 website support and optimisation. The agency works with leading Australian organisations in government, financial services, education, healthcare, and for-purpose sectors.
Sitback Solutions is a human-centred design and development agency founded in 2006 and based in Sydney, Australia. The agency focuses on creating data-led user experiences backed by behavioural science, combined with web development and continuous website support. Their mission is to create and inspire exceptional experiences for clients, their customers, and their own team.
The agency employs under 49 people and typically works on projects with a minimum budget of $10,000 to $25,000, at an average hourly rate of $200. They have been recognised with multiple industry awards, including Best in Class UX at the Australian Web Awards 2024, Best Healthcare Solution at the Umbraco Awards 2021, and several Engage Awards for regional excellence and building a better tomorrow.
Sitback Solutions offers a broad range of services including UI/UX design, web development, digital strategy, software development, big data analytics, web design, WordPress website design, product design, DevOps consulting, and digital marketing. Their technical expertise spans CMS platforms such as Drupal, Sitecore, Umbraco, and WordPress, as well as custom frameworks like .Net, Angular, Next.js, Node.js, React, and VueJS. They also have capabilities in big data tools like Tableau and Microsoft BI, and eCommerce platforms including Magento, Salesforce, Shopify, and WooCommerce.
The agency primarily serves enterprise and medium-sized businesses in the finance, government, insurance, nonprofit, health care, higher education, and public administration sectors. Notable clients include the Sydney Opera House, NSW Government, Queensland Government, SA Government, University of Sydney, DuluxGroup, Lifeline Australia, and Doctors Without Borders.
Google reviews for Sitback Solutions are mixed. One client described the team as "a very clever team delivering amazing results for enterprise web clients" and highly recommended them. Another client reported being "unresponsive and frustrating to deal with," stating that emails were ignored and they were added to a spam mailing list. The agency has a Google rating of 4.3 out of 5 based on six reviews.
Sitback Solutions has a portfolio of complex, large-scale digital projects for leading Australian organisations. Their awards and client list demonstrate experience in government, healthcare, education, and for-purpose sectors, with a focus on human-centred design and continuous improvement.
Services
- UI/UX Design
- Web Development
- Digital Strategy
- Software Development
- Big Data Analytics
- Web Design
- WordPress Website Design
- Product Design
- DevOps Consulting
- Digital Marketing
Industries Served
Team Size
Pros
- Highly recommended by clients for delivering amazing results on enterprise web projects.
- Recognised with multiple industry awards including Best in Class UX and Best Healthcare Solution.
Cons
- Some clients report unresponsive communication and ignored emails.
Client Review Analysis
Mixed Google reviews: one client praised the team's clever work and results for enterprise clients, while another reported unresponsiveness and ignored emails.