Mystrika
Silver Bell Group is a BPO provider specializing in sales outsourcing, IT support, customer care, and staff augmentation. The agency delivers customized solutions for businesses of all sizes. Its team works around the clock to ensure smooth operations and optimized performance.
Silver Bell Group is a business process outsourcing (BPO) agency founded in 2014. The company is headquartered in Belgrade, Serbia, and employs between 500 and 999 people. It operates as an unclaimed profile on DesignRush, meaning the agency has not yet verified its listing.
The agency specializes in a range of BPO services, including sales outsourcing, IT support, customer care, and staff augmentation. It provides a single point of contact for clients and works around the clock to maintain smooth operations. Silver Bell Group delivers customized solutions for businesses of all sizes, allowing clients to focus on strategic goals while the agency manages day-to-day operational challenges.
Silver Bell Group serves clients in the advertising, IT, and marketing industries. One verified DesignRush review from a client at GoStudent (an e-learning company) gave a 5.0 rating, noting measurable improvements in efficiency and customer satisfaction. The client praised the agency's responsiveness, proactive approach, and ability to scale support during peak periods.
Google reviews show a mixed sentiment. Out of 45 reviews, the average rating is 4.0. Positive comments describe the team as "coolest girls and boys ever, smart, positive minded and outstanding listeners and teachers." However, a few negative reviews allege fraud and money laundering, which lowers the overall score.
The agency's minimum budget and hourly rate are listed as "Inquire," meaning pricing is not publicly disclosed. Potential clients must contact Silver Bell Group directly for a quote. The agency's large team and 24/7 operations make it suitable for companies needing scalable BPO support across multiple regions.
Services
- BPO
- Sales Outsourcing
- IT Support
- Customer Care
- Staff Augmentation
Industries Served
Team Size
Pros
- Responsive and proactive approach with a single point of contact
- Measurable improvements in efficiency and customer satisfaction reported by clients
- Large team (500-999) enables 24/7 operations and scalability
Cons
- A small number of Google reviews contain allegations of fraud and money laundering
Client Review Analysis
Mixed Google reviews; positive comments highlight team quality and experience, while negative reviews allege fraud.