Root Cause Consultancy
Root Cause Consultancy is a UK-based consultancy that improves administrative processes to save time and processing costs. The consultancy analyses end-to-end workflows before introducing free tools and later paid modules. It also supports sales enablement, CRM implementation, and customer success training.
Root Cause Consultancy is a business consultancy based in Durham, County Durham, focused on improving administrative processes. The company starts by reviewing the end-to-end methods used in a client's business, measuring how long tasks take and how teams move information between one another, before recommending changes. It highlights the benefits of introducing free tools first, then adds paid modules once the improvements are working, with savings expected to cover implementation costs.
The firm operates as a small team of 2 to 5 people and serves clients across Europe, the Middle East, and Africa. Root Cause Consultancy states that it works with any budget and primarily supports construction and renovation, consulting and advisory, finance and insurance, real estate, and technology software businesses.
Its service list covers community management, sales and marketing alignment, sales coaching and training, sales enablement, CRM implementation, customer marketing, customer success training, and customer support training. The firm positions itself as providing experienced support and guidance rather than simply supplying technology, aiming to help clients get the benefits from the changes it introduces.
Root Cause Consultancy's approach is built around understanding existing workflows before changing them, and using free tools to keep early costs low. The consultancy's range of sales, CRM, and customer success services makes it a practical option for organisations looking to improve back-office processes alongside commercial operations.
No client reviews are available for Root Cause Consultancy, and it has no public rating at this time. Prospective buyers should request references directly when evaluating the firm.
Services
- Community Management
- Sales and Marketing Alignment
- Sales Coaching and Training
- Sales Enablement
- CRM Implementation
- Customer Marketing
- Customer Success Training
- Customer Support Training
Industries Served
Team Size
Pros
- Analyses end-to-end administrative processes before recommending changes
- Recommends free tools first to control implementation costs
- Provides experienced support across sales, CRM, and customer success
Client Review Analysis
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