RIOT Ecommerce Solutions is a Gurugram-based agency founded in 2017 that provides extended ecommerce support including D2C support, customer care, order management, and digital marketing. The team of under 49 professionals serves startups to global enterprises across tech, healthcare, education, retail, dropshipping, IoT, and SaaS industries.
RIOT Ecommerce Solutions is a Gurugram-based agency founded in 2017 that specializes in extended ecommerce support services for both new and established businesses. The company describes itself as a small team of passionate customer caretakers with professionals experienced in ecommerce and IoT support. Its mission is to transform how businesses handle customer experiences through dedicated teams and tailor-made solutions.
The agency operates with a team of under 49 employees, a minimum budget under $1,000, and an average hourly rate of $12. It holds a 5.0 Google rating based on 20 reviews. The company emphasizes 100% job success, availability across different time zones, and effective communication as core strengths.
RIOT Ecommerce Solutions offers a broad service range including customer support, BPO, call centers, ecommerce, graphic design, logo design, digital marketing, social media marketing, creative services, and web development. Expertise areas span Shopify, Shopify Plus, and Magento ecommerce, DTC marketing, B2B and B2C SEO, PPC, video production, 3D modeling, and site builders such as Wix, Squarespace, and Weebly.
The agency serves a diverse set of industries including corporate services, home and garden, retail, manufacturing, consumer goods, electronics, ecommerce, fashion, hobbies and gifts, and beauty. It works with startups, small businesses, medium businesses, and enterprise or corporate clients, with named clients including Sensibo, Nordic Peace, Veronica Taylor Consulting, INNSTAR Official Store, The Positive Christian, and Glasses USA.
Google reviews describe the team as enthusiastic, motivated, and efficient, with clients noting that the agency delivers exactly what it promises and provides amazing customer service. Reviewers also highlight the team's ability to go the extra mile to satisfy client requirements and bring great ideas to projects.
Services
- Customer Support
- BPO
- Call Centers
- eCommerce
- Graphic Design
- Logo Design
- Digital Marketing
- Social Media Marketing
- Creative Services
- Web Development
Industries Served
Team Size
Pros
- Claims 100% job success with results that exceed client expectations
- Global team available around the clock across different time zones
- Clear and prompt communication keeping clients informed throughout
Client Review Analysis
5.0 rating from 20 Google reviews; clients praise the enthusiastic team, efficient delivery, and fulfillment of promised results.