Research 8020

Research 8020 is an award-winning market research agency headquartered at 14 Dik-dik Gardens, Kileleshwa, Nairobi, Kenya. Founded in 2017, the agency serves Africa and the Middle East with a focus on accuracy, reliability, and cost-effectiveness. The team employs fewer than 49 people and offers end-to-end market research solutions for clients ranging from private companies to non-governmental organizations.

The agency specializes in qualitative and quantitative research, using cutting-edge technology for online, offline, mobile, and telephonic surveys. Research 8020 tailors its solutions to meet business intelligence and market research needs, delivering insights intended to drive growth and innovation and give clients a competitive advantage. The agency supports business objectives from project inception to completion.

Research 8020's notable clients include MORL, PSK, TMG, Kenton, KWAL, and roamtech. The agency has completed projects across multiple African markets, including Ghana, Uganda, Nigeria, and Morocco, serving organizations that need accurate data and actionable strategies.

The agency holds a 4.7 out of 5 rating based on 347 Google reviews. Clients consistently praise the reliability of data insights, professional teams, on-time delivery, and responsive communication. Reviewers specifically mention team members Anthony, Linda, and Brenda for their availability and professionalism throughout long research processes.

Client feedback highlights the agency's ability to provide accurate data quickly and translate raw data into actionable strategies. One client noted that insights were key to a product launch in Uganda, while another described the value received on a Ghana project as exceeding expectations. The agency is recommended for anyone seeking accurate and actionable research services.