PT. Infomedia Nusantara

PT. Infomedia Nusantara is an Indonesian business process management company established in 1984, originally operating as PT. Elnusa Yellow Pages, the first Indonesian phone book directory company. In 1995, PT Telkom joined the company and shifted its focus toward contact center services, media, and digital rich content.

The company operates within the Telkom portfolio known as TIMES, covering Telecommunication, Information, Media & Edutainment, and Services. Infomedia concentrates on Information Services by delivering Business Process Management solutions that span Customer Relationship Management, Knowledge Process Outsourcing, Business Process Outsourcing, and Information Technology Outsourcing.

Commercial details from the profile show a team of 1000 or more employees, a minimum project budget under $1,000, and an hourly rate available on inquiry. The company is headquartered at Jl. RS Fatmawati 77-81, Jakarta, Indonesia, and maintains a public website at infomedia.co.id.

The agency lists BPO as its primary service category on DesignRush. Its broader expertise covers contact center operations, CRM, KPO, and ITO, positioning it as a full-service outsourcing partner for large organizations.

Notable clients named on the profile include KFC, Burger King, and Samsung, indicating experience serving major consumer brands. No specific industries are listed beyond these client examples.

No Google reviews are available for the company on the profile, so no client sentiment data can be reported. The profile does not include portfolio case studies or measurable results beyond the client names listed.