Mystrika
ProffCom AS is one of Norway's leading and most experienced companies in customer center operations, offering outsourced sales and customer service. Founded in 1999, the company is headquartered in Oslo with branch offices in Tønsberg and Kristiansund.
ProffCom AS is one of Norway's leading and most experienced companies in the operation of customer centers, focused on two main areas: sales and customer service. Founded in 1999, the company is headquartered in Oslo with branch offices in Tønsberg and Kristiansund. ProffCom is one of the first call centers in Norway certified as an "Approved Call Center" in the NORDMA / Virke certification scheme.
The company employs 220 people and is listed with a team size of 250 to 499. Its average hourly rate is $100 per hour, with minimum budget available on inquiry. ProffCom's slogan is "It's about people," reflecting a belief that well-being and job satisfaction create the best results. Core values emphasized across the team are Hungry, Reliable, Enthusiastic, Knowledgeable, and Creative.
ProffCom offers a versatile range of phone answering services centered on sales and customer service outsourcing. The company positions itself as the most experienced and leading provider within customer service and sales in the Norwegian outsourcing market, with market feedback supporting that perception.
Notable clients include Postnord, Finn, Schibsted, and Dagens Næringsliv. Client reviews on DesignRush average 4.7 out of 5, with praise for stable, high-quality service and cost control. Google reviews average 4.0 out of 5, with one reviewer highlighting a more streamlined way of handling customer inquiries, while another described the company as an unserious player.
Services
- Phone Answering Services
Team Size
Pros
- One of the first call centers in Norway certified as an "Approved Call Center" in the NORDMA / Virke certification scheme
- Clients include Postnord, Finn, Schibsted, and Dagens Næringsliv
Cons
- One Google reviewer described the company as an "unserious player"
Client Review Analysis
Google reviews average 4.0 out of 5; a reviewer praised streamlined customer inquiry handling with controlled costs, while another called the company unserious.