Mystrika
Pexly is an Amsterdam-based BPO provider offering outsourced multilingual omnichannel customer support and back-office agents. Founded in 2015, it provides 24/7 coverage across virtually any time zone.
Pexly is a Netherlands-based BPO provider headquartered in Amsterdam. Founded in 2015, the company offers outsourced multilingual omnichannel customer support and back-office agents, with stated 24/7 operations intended to cover virtually any time zone.
The agency lists 250 to 499 employees, a minimum budget of Inquire, and an average hourly rate of $10 per hour. Its core service categories are customer support, BPO, and call centers.
Pexly's call-center expertise includes inbound and outbound handling as well as virtual receptionist services. Its profile positions the company for organizations seeking outsourced support coverage in languages beyond English and across different time zones.
Portfolio examples include customer service for a global courier service, assistance resolving client requests for a telecom company, customer-experience support for an augmented reality business, bookings verification for a travel technology company, and customer support for an online marketplace. Listed clients include Sweatcoin, Shpock, OnRecruit, Valo Motion, and Transitiv.
The profile contains one DesignRush review, which described a strong return on customer-support outsourcing investment and credited Pexly's work with helping win meetings with prospective clients. This is a DesignRush review and not a Google review; no Google rating or Google-review sentiment was supplied.
Services
- Customer support
- BPO
- Call centers
- Inbound call handling
- Outbound call handling
- Virtual receptionist
- Back-office support
Industries Served
Team Size
Pros
- Provides multilingual omnichannel support with 24/7 coverage
- Offers inbound, outbound, and virtual receptionist call-center services
- Has portfolio examples across courier, telecom, augmented reality, travel technology, and online marketplace support