Mystrika
Objective Experience is a user experience consultancy specializing in UX strategy, research, design, and usability testing. Founded in 2007, the agency helps clients optimize user journeys across digital and physical channels. The team of under 49 employees is based in Sydney, Australia with an office in Singapore.
Objective Experience is a user experience consultancy founded in 2007, headquartered in Sydney, Australia, with an additional office in Singapore. The agency focuses on understanding human behavior to design great experiences across digital and physical channels. It positions itself as a partner for UX strategy, research, design, and usability testing.
The agency employs a team of under 49 people and offers services with a minimal budget range of $1,000 to $10,000 and an average hourly rate of $150. With over 15 years in business, Objective Experience has built a practice around uncovering UX insights from customers to optimize user journeys.
Services include market research, business consulting, UI/UX design, and digital strategy. The agency also lists product design expertise with a focus on digital design. Its research methods encompass user interviews, surveys, focus groups, desk research, eye tracking, and usability testing, leading to actionable recommendations.
Objective Experience has served notable clients such as Google, Citibank, PayPal, UOB Bank, Commonwealth Bank, DBS Bank, and Telstra. This client list indicates strong experience in banking, financial services, technology, and telecommunications sectors.
Client reviews on Google give the agency a 3.0 rating from two reviews. One reviewer praised the staff, while another complained about a payment policy for a testing session, alleging unfair treatment. The mixed feedback suggests potential issues with session completion policies.
The agency provides visual examples of its work on its DesignRush profile, including photos and a video, though specific project results or case studies are not detailed in the profile.
Services
- Market Research
- Business Consulting
- UI/UX Design
- Digital Strategy
Industries Served
Team Size
Pros
- Notable client portfolio including Google, Citibank, and PayPal
- Offers both UX research and design services with a team of experienced consultants
Cons
- Mixed client reviews with a 3.0 Google rating and a complaint about payment eligibility
Client Review Analysis
Mixed reviews: one 5-star review praising staff, and one 1-star review alleging unfair payment policy. Overall Google rating 3.0 from 2 reviews.