OBI Services

OBI Services is a privately owned business process outsourcing (BPO) company founded in October 2017. Headquartered in Mandaue, Central Visayas, Philippines, the agency has grown to a team of 100–249 employees and has served thousands of customers. The company has invested in software tools and formed partnerships with Suitedash, Tawk.to, and Nexweave to enhance service delivery.

The agency offers a broad range of services including BPO, call center solutions, digital marketing, market research, transcription, phone answering, and WordPress website design. Within BPO, expertise covers back office outsourcing, data entry, legal support, and research. Call center capabilities include appointment setting, B2B outreach, healthcare call centers, outbound campaigns, survey services, and virtual receptionist support. Digital marketing services span Amazon marketing, B2B lead generation, content creation, copywriting, and lead generation. Additional specializations include HR outsourcing (recruiting), after-hours phone answering, on-page SEO, and social media management across Facebook, Instagram, and TikTok.

OBI Services serves a diverse set of industries: eCommerce, legal, software & IT, finance, corporate services, sports, social networks, real estate, health care, and manufacturing. The agency works with startups, small businesses, medium businesses, and enterprise/corporate clients. Notable clients include GoQAV, Meorient, Senior Market Solutions, Congruent Marketing, and Deenz Business Group.

The leadership team includes CEO and founder Cliede C., Chief Operating Officer Jowie L., and Chief Finance Officer Ester C. The agency emphasizes strong communication and adherence to standard operating procedures, as reflected in client feedback.

Google reviews give OBI Services a 4.9 rating from 10 reviews, with comments highlighting time savings, productivity, and a positive team experience. DesignRush reviews also praise the agency’s versatility, value for money, and reliable communication. One client noted that OBI Services has been a “fantastic extension of our workforce” since 2022, delivering efficient output across admin, IT, and design tasks.

The agency’s portfolio includes ongoing media and digital support for a sports client, as well as video editing, graphic design, and digital marketing projects. Clients report high satisfaction with the agency’s ability to follow SOPs and deliver consistent results.