NTT is a Japanese IT and communications company whose marketing solutions unit, NI+C, provides digital marketing and marketing automation consulting.
Client organizations served range from about 50 employees to more than 10,000, and all services are delivered in Japanese across the Asia-Pacific region, primarily Japan.
Service capabilities span email marketing, social media, conversational marketing, community management, customer marketing, custom API integrations, customer success and support training, customer survey and analysis, help desk implementation, knowledge base development, and programmable automation. The team's experience across multiple marketing tools informs which features best fit each client's needs.
Industries served include architecture, finance and insurance, manufacturing, real estate, and retail. NI+C reports a track record of marketing platform implementations across insurance, finance, manufacturing, retail, and service businesses of varying sizes.
A key part of the delivery model is one-team support: the same group that performs initial implementation also provides post-launch support, including a QA help desk and co-managed operation services, so clients avoid the common handoff problem of support teams that do not understand the installed system. Example customer cases are published at niandc.co.jp/examples.
The listing carried no published client ratings or verified reviews at the time of compilation, so independent performance evidence is not available.
Services
- Programmable Automation
- Community Management
- Conversational Marketing
- Social Media
- Custom API Integrations
- Customer Marketing
- Customer Success Training
- Customer Support Training
- Customer Survey and Analysis
- Email Marketing
- Help Desk Implementation
- Knowledge Base Development
Industries Served
Team Size
Pros
- Broad experience across multiple marketing tools supports tailored platform recommendations
- The same team handles initial implementation and post-launch support, preventing handoff gaps
- Specialist teams in cloud, chatbot, and wearable technology strengthen system integration work
Client Review Analysis
Rated 0.0/5 from 0 verified reviews