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NTT Multi-Channel Outreach agency logo

NTT

Multi-Channel Outreach Chuo City, Tokyo, Japan
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NTT is a Japanese IT and communications company whose marketing solutions unit, NI+C, provides digital marketing and marketing automation consulting.

Client organizations served range from about 50 employees to more than 10,000, and all services are delivered in Japanese across the Asia-Pacific region, primarily Japan.

Service capabilities span email marketing, social media, conversational marketing, community management, customer marketing, custom API integrations, customer success and support training, customer survey and analysis, help desk implementation, knowledge base development, and programmable automation. The team's experience across multiple marketing tools informs which features best fit each client's needs.

Industries served include architecture, finance and insurance, manufacturing, real estate, and retail. NI+C reports a track record of marketing platform implementations across insurance, finance, manufacturing, retail, and service businesses of varying sizes.

A key part of the delivery model is one-team support: the same group that performs initial implementation also provides post-launch support, including a QA help desk and co-managed operation services, so clients avoid the common handoff problem of support teams that do not understand the installed system. Example customer cases are published at niandc.co.jp/examples.

The listing carried no published client ratings or verified reviews at the time of compilation, so independent performance evidence is not available.

Services

  • Programmable Automation
  • Community Management
  • Conversational Marketing
  • Social Media
  • Custom API Integrations
  • Customer Marketing
  • Customer Success Training
  • Customer Support Training
  • Customer Survey and Analysis
  • Email Marketing
  • Help Desk Implementation
  • Knowledge Base Development

Industries Served

Architecture Finance & insurance Manufacturing Real estate Retail

Team Size

1,001 to 10,000

Pros

  • Broad experience across multiple marketing tools supports tailored platform recommendations
  • The same team handles initial implementation and post-launch support, preventing handoff gaps
  • Specialist teams in cloud, chatbot, and wearable technology strengthen system integration work

Client Review Analysis

Rated 0.0/5 from 0 verified reviews

Frequently Asked Questions

NTT works with insurance, finance, manufacturing, retail, real estate, architecture, and service industries in Japan.
Yes, the same team handles initial implementation and post-launch support through a QA help desk and co-managed operational support.
NTT manages email marketing, social media, conversational marketing, community management, and customer marketing programs.
NTT provides customer success training, customer support training, and knowledge base development.
NTT states it works with any budget and offers service plans tailored to each client's requirements.
NTT serves Japanese-speaking clients, with services delivered in Japanese.
Case studies are published on the NTT website at niandc.co.jp/examples.
NTT serves clients ranging from 51 to over 10,000 employees.
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