Mystrika
Microserve is an IT services and managed services provider headquartered in Burnaby, British Columbia, founded in 1987. The company delivers IT support and consulting to mid-sized and enterprise-level organizations across British Columbia, Alberta, and Atlantic Canada. Named clients include HPE Greenlake, the University of Alberta, and the City of Vancouver.
Microserve is an IT services and managed services provider headquartered in Burnaby, British Columbia, with additional offices in Victoria, Calgary, and Edmonton. Founded in 1987, the company delivers IT support and consultation to businesses and organizations across British Columbia, Alberta, and Atlantic Canada.
The company employs 1,000 or more staff, and its minimum budget and average hourly rate are listed as inquire on its profile. Microserve positions itself as a partner that provides custom, responsive IT support and solutions to clients ranging from mid-sized operations to enterprise-level organizations.
Microserve's service offerings include IT services and managed services, with an area of expertise in IT consulting. The company supports the IT needs of businesses across industries, with named clients including HPE Greenlake, the University of Alberta, and the City of Vancouver.
The agency holds a Google rating of 4.3 out of 5 from 23 reviews. Positive reviews highlight a knowledgeable team, great customer service, and reliable computer-related support at the SMB level. Negative reviews include a complaint about laptop repair service and an employment dispute.
Microserve is best suited for mid-sized to enterprise-level organizations across Canada seeking managed IT support and consulting.
Services
- IT Services
- Managed Services
- IT Consulting
Industries Served
Team Size
Pros
- Knowledgeable team that delivers great customer service
- Reliable for computer-related requirements at the SMB level
- Excellent IT support and services per multiple client reviews
Cons
- A client complained the laptop repair service returned the device with a new trackpad fault and charged a diagnosis fee
- A former employee alleged unfair termination after a promised pay increase
Client Review Analysis
Google rating of 4.3 out of 5 from 23 reviews, with praise for knowledgeable staff and reliable IT support alongside complaints about repair service and employment practices.