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Loop UX is a full-service UX research agency founded in 2011. It specializes in recruiting participants, research planning, moderating, translation, and reporting. The agency runs qualitative studies across multiple countries and cultures.
Loop UX is a full-service UX research agency founded in 2011. The agency specializes in recruiting participants, research planning, moderating, translation, and reporting. With a global network of research consultants, Loop UX runs user interviews, usability tests, diary studies, focus groups, and other qualitative studies across multiple countries and cultures.
The agency employs between 50 and 99 people. Its headquarters are in Copenhagen, Denmark, with an additional office in Austin, Texas. Loop UX asks clients to inquire for both minimum budget and average hourly rate.
Loop UX offers UI/UX design services. The agency serves industries including Media & Communications, Retail, Consumer Goods, and Corporate Services. Its client types are enterprise and medium businesses.
Loop UX has a 4.4 out of 5 rating on Google from 7 reviews. One reviewer expressed concern about personal information requests, but overall the agency is recognized for delivering clarity and depth of findings that shape UX strategy.
Notable clients include Massive, eBay, and MSD. The agency handles all logistical and operational details so clients can focus on product development while receiving culturally grounded, data-driven insights.
Services
- UI/UX Design
Industries Served
Team Size
Pros
- Full-service UX research from participant recruitment to insightful reporting
- Global network of research consultants enabling multi-country studies
- Culturally grounded, data-driven insights that shape UX strategy
- Clients appreciate clarity and depth of findings
Cons
- One Google reviewer expressed concern about personal information requests
Client Review Analysis
Overall Google rating 4.4 from 7 reviews; one reviewer raised privacy concerns.