Mystrika
LimTC is a Kyiv-based BPO provider that builds dedicated customer support and operations teams for growing businesses. Founded in 2017, it recruits, trains, and manages English-fluent professionals for client-specific roles.
LimTC is a business process outsourcing provider headquartered in Kyiv, Ukraine. Founded in 2017, the agency builds dedicated support and operations teams for growing businesses rather than assigning shared agents.
The company lists 50 to 99 employees, a $1,000 to $10,000 minimum budget, and an average hourly rate of $25. LimTC states that it uses monthly billing without lock-in arrangements and typically fills new roles within two to three weeks.
Its service scope includes L1 and L2 customer support across tickets, chat, and email; L1 and L2 technical support; customer success for onboarding, adoption, and retention; and operations and back-office work. Its listed expertise also covers data entry, legal outsourcing, transaction processing, virtual assistant services, executive search, recruiting, and staffing.
LimTC serves small businesses, medium businesses, and enterprise clients. Its listed industry experience includes Software & IT Services, insurance, legal, corporate services, education, AI, agriculture, crypto, construction, and automotive. Profile-listed clients include eKomi, BankingCheck, Creatio, GoCRM, PeerSpot, QuidPro, and ALRMusic.
The agency reports placing more than 500 hires and handling more than 10 million client interactions, with a 98% average CSAT and first responses around three minutes. It describes a process in which clients approve finalists after three screening rounds, while LimTC manages recruitment, training, quality, and day-to-day delivery through a dedicated senior project manager.
LimTC has a 5.0 Google rating based on two reviews on the profile. One Google reviewer described the company as trustworthy, praised its team and responsible approach to client projects, and noted its office and location. The profile also displays Top Clutch BPO Company award images for 2023, 2024, and 2025.
Services
- BPO
- HR outsourcing
- Call centers
- Outsourced customer support
- Back office outsourcing
- Data entry
- Legal outsourcing
- Transaction processing
- Virtual assistant services
- Executive search
- Recruiting
- Staffing
Industries Served
Team Size
Pros
- Builds dedicated, client-approved teams through three rounds of candidate screening.
- Reports 500+ hires placed, 10M+ client interactions, 98% average CSAT, and an approximately three-minute first response time.
- Offers monthly billing with no lock-in and typically fills a new role in two to three weeks.
Client Review Analysis
Google reviews are positive, citing a trustworthy company, strong team, responsible approach to client projects, and a good office location.