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KAP Call Center Pvt. Ltd is a call center and SMS services provider headquartered in Bangalore, India. Founded in 2017, the company employs 250-499 people and serves clients across retail, e-commerce, automotive, and IT sectors.
KAP Call Center Pvt. Ltd is a call center and SMS services provider headquartered in Bangalore, India. The company was established in March 2017 and operates under the tagline "Customer First, Quality Call, Deliver Business." Founder Ananth Prasath P serves as CEO and director.
The company employs between 250 and 499 people and maintains two offices in Bangalore's Jayanagar area. It reports a minimum project budget of $1,000 to $10,000 and an average hourly rate of $10 per hour.
Call centers are the agency's core service, covering customer support, inbound and outbound calling, and bulk SMS delivery. Google reviews specifically highlight immediate SMS delivery and reliable message sending as strengths of the team.
KAP Call Center has served clients such as Titan, Appario Retail, DLF, TVS Tyres, Wipro, Amazon, Reliance Retail JioMart, FreshToHome, Cars24, and OLX Auto, indicating experience across retail, e-commerce, automotive, real estate, and IT.
The company holds a 4.1-star Google rating from 293 reviews. Customers praise the responsive support team, fair pricing, and fast SMS delivery, while one former employee review raises concerns about working conditions and management practices.
Services
- Call Centers
- Bulk SMS Services
Team Size
Pros
- Fast SMS delivery and responsive support praised in Google reviews
- Client roster includes major brands such as Titan, Wipro, Amazon, and Reliance Retail JioMart
Cons
- One Google review alleges poor employee working conditions and management practices
Client Review Analysis
Google rating of 4.1 from 293 reviews; customers praise fast SMS delivery and responsive support, while one former employee criticizes working conditions.