The agency works across strategy, implementation, and operation to rebuild communication between businesses and their customers.
The company was ranked first in Japan and eighth in the Asia-Pacific region for the 2025 Customer First Award.
JBN offers services such as CRM implementation and migration, website design and development, content creation, email marketing, conversational marketing, customer success training, and sales and marketing alignment. The agency supports four communication areas: marketing, brand, relationship and fan engagement, and business and service infrastructure.
The agency serves clients in business services, consulting and advisory, marketing services, and technology software industries.
Client feedback reflects a rating of 4.9 out of 5 from 22 verified reviews. The agency emphasizes dialogue with clients to uncover underlying needs and deliver integrated support from strategy to execution.
Services
- Branding
- Content Creation
- Conversational Marketing
- CRM Implementation
- CRM Migration
- Customer Success Training
- Customer Support Training
- Customer Survey and Analysis
- Email Marketing
- Full Inbound Marketing Services
- Knowledge Base Development
- Public Relations
- Sales and Marketing Alignment
- Social Media
- Website Design
- Website Development
- Website Migration
Industries Served
Team Size
Pros
- Awarded first place in Japan for the 2025 Customer First Award
- Provides end-to-end support from strategy to implementation and operation
Client Review Analysis
Rated 4.9/5 from 22 verified reviews