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ITAF is an IT partner for SMEs, large enterprises, and government, offering IT support, infrastructure, cloud services, managed services, and application development. The agency also provides graphical design, web development, and online marketing.
ITAF is an IT partner for SMEs, large enterprises, and government, offering IT support, IT infrastructure and telephony, cloud services, managed services, and application development. The agency also provides graphical design, web development, and online marketing. Founded in 1999, ITAF has a team of 50-99 employees and is headquartered in Ghent, Belgium.
The agency's minimum project budget is under $1,000, with an average hourly rate of $150. ITAF's managed services ensure that technical infrastructures are maintained and that incidents, problems, or changes are handled efficiently in line with the original architecture.
ITAF's service offerings include web development, IT support, IT infrastructure and telephony, cloud services, managed services, application development, graphical design, and online marketing. The agency lists WordPress as a CMS platform expertise.
ITAF serves a diverse client base including SMEs, large enterprises, and government organizations. Notable clients include De Hoorn, ICASA, Inter-Ceram, CLEPA, CSR Europe, DECAT, Keyrus, Codit, Bakkerij Van Hecke, and Refibo.
Google reviews give ITAF a 4.0 rating from 15 reviews. Positive feedback highlights friendly staff and a pleasant atmosphere at the Ghent headquarters. Negative reviews cite slow and impersonal support, billing issues, and difficulty reaching knowledgeable staff.
The agency's portfolio includes clients from various sectors such as manufacturing, food, and non-profit, though specific project results are not detailed on the profile.
Services
- Web Development
- IT Support
- IT Infrastructure & Telephony
- Cloud Services
- Managed Services
- Application Development
- Graphical Design
- Online Marketing
Team Size
Pros
- Established in 1999 with a team of 50-99 employees.
- Provides a comprehensive range of IT and digital services.
- Serves a diverse client base including government and large enterprises.
Cons
- Some clients report slow and impersonal customer support.
- Billing practices have been criticized for unexpected charges and poor explanation.
- Difficulty reaching knowledgeable staff familiar with the client's file.
Client Review Analysis
Mixed Google reviews; some clients praise the friendly atmosphere but others report poor support and billing issues.