Specializes in contingency-based financial and utility consumer and commercial debt recovery. Trained agents have over 100 years of experience. Uses market-leading software to collect debt effectively.
Integrated Contact Solutions Ltd is a call center agency based in Leeds, United Kingdom, specializing in contingency-based debt recovery for financial and utility sectors. The company was founded in 2016 and employs fewer than 49 staff members. Its trained agents bring over 100 years of combined experience to client engagements.
The agency uses market-leading software to collect debt efficiently and embeds TCF (Treating Customers Fairly) and CSA (Credit Services Association) guidelines into all operations. This approach aims to achieve positive outcomes for both clients and their customers while improving recovery rates. The minimum project budget is under $1,000, and hourly rates are provided on inquiry.
Integrated Contact Solutions Ltd's primary service is call center operations focused on debt collection. The company serves retail, IT, and small business industries, reflecting a broad client base within the debt recovery niche. The agency is headquartered at 4100 Park Approach, Thorpe Park, Leeds, LS15 8GB, United Kingdom.
Client feedback on Google is positive, with a 5.0 rating from two reviews. One reviewer, Sean Skipworth, praised the website for showing details of the company's work. No specific portfolio results or case studies are listed on the profile, but the agency emphasizes faster and more effective debt collection through its specialized team and software.
Services
- Call Centers
Industries Served
Team Size
Pros
- Agents have over 100 years of combined experience
- Adherence to TCF and CSA guidelines
Client Review Analysis
Google reviews praise the website showing details of their work.