Mystrika
Instant Solution is a BPO company in Bangladesh offering call center services, data management, and business support to global and national clients. Founded in 2024, it specializes in data processing, customer support, healthcare BPO, and e-commerce solutions. The agency emphasizes data security and quality as key to AI success.
Instant Solution is a BPO company based in Dhaka, Bangladesh, with an additional office in Bundoora, Melbourne, Australia. Founded in 2024, the agency provides call center services, data management, and comprehensive business support to clients both globally and nationally. The agency's vision emphasizes making data secure, accessible, and seamlessly usable, with a focus on the quality of data processed for AI success.
The agency operates with a team of under 49 employees and offers a minimum budget under $1,000 with an average hourly rate of $8 per hour. Instant Solution's workforce spans Bangladesh and Australia, supported by a collaborative work environment. The agency's commercial offerings include expert data management, cutting-edge technology, secure and confidential processes, and customized solutions tailored to client needs.
Instant Solution's service portfolio covers BPO, business consulting, call centers, phone answering services, customer support, transcription services, translation services, and market research. Areas of expertise include accounting (payroll), back office outsourcing (data entry, document digitization, medical billing, research), business consulting (operations, project management, telecommunications), call center operations (collection, healthcare, inbound, telemarketing, third-party verification), digital marketing (B2B, B2C, lead generation, copywriting), HR outsourcing (recruiting), managed services (applications, help desk, telecom, vendor selection), market research (data reporting, surveys), phone answering (after-hours), transcription (academic, business, edited, general, interview, medicine, video, written materials), translation (certified, judicial, legal, technical), and web design (B2B, freelance, eCommerce).
The agency serves a wide range of industries including corporate services, health care, construction, dental, eCommerce, education, entertainment, government, HR, and nonprofit. Client types include startups, small businesses, medium businesses, and enterprise/corporate clients. Instant Solution's portfolio includes a notable project: back office support for SneakersWalla.com, completed in 2024 with a budget under $5,000 over 10 months.
Client feedback on Google reflects a positive sentiment, with a 5.0 rating from six reviews. One review states, "Its work well." The agency has also been recognized as a Rising Talent Upwork Agency. Key team member Ahanaf Shahriar serves as Chief Financial Officer, with a background in operational efficiency and team collaboration.
Services
- BPO
- Business Consulting
- Call Centers
- Phone Answering Services
- Customer Support
- Transcription Services
- Translation Services
- Market Research
Industries Served
Team Size
Pros
- Expert data management with accurate processing of text, numeric, and alphanumeric data
- Leverages advanced tools and best practices to minimize errors and maximize productivity
- Implements robust security measures to safeguard sensitive information
- Provides customized, cost-effective solutions for data migration, data entry, and call center services
Client Review Analysis
Positive, with a 5.0 rating from 6 Google reviews