Mystrika
Infosearch BPO offers BPO and call center services to global businesses, including back office support, customer services, and inbound services. The company is a professional data annotation and labeling services provider with experience in over 15 types of annotation. It delivers over 50 million data points per month using an in-house team.
Infosearch BPO is a business process outsourcing and call center services provider founded in 2005. The company is headquartered in Chennai, India, and employs between 250 and 499 people. It offers a range of services including back office support, customer services, inbound services, and data annotation for artificial intelligence and machine learning applications.
The company specializes in data annotation and labeling, with experience in over 15 different annotation types. Its in-house team delivers more than 50 million data points per month. Annotation capabilities include bounding boxes, cuboids, polygons, picture classification, text annotation, image masking, 2D and 3D annotation, semantic segmentation, 3D LIDAR annotation, and contour annotation for autonomous vehicles and drone technology.
Infosearch BPO provides services across several categories: AI development, HR outsourcing, BPO, call centers, phone answering services, outsourced customer support, and digital marketing. Areas of expertise include machine learning, back office outsourcing, data entry, appointment setting, inbound call handling, and inbound marketing. The company works with industries such as artificial intelligence, automotive, and research.
The agency serves small businesses and global clients. Notable clients include GE, Nokia, TRAX, and AGCO. The minimum project budget is under $1,000, and hourly rates are available upon inquiry.
Google reviews for Infosearch BPO are mixed, with an overall rating of 3.6 from 434 reviews. Positive reviews highlight a friendly work environment, good opportunities for freshers, women's safety, and skill development. Negative reviews mention toxic management, favoritism, micromanagement, and a strict sick leave policy requiring in-person permission.
The company maintains a professional data annotation portfolio and emphasizes high quality and timely delivery. It positions itself as a preferred annotation partner for AI, machine learning, and robotics training data.
Services
- AI Development
- HR Outsourcing
- BPO
- Call Centers
- Phone Answering Services
- Customer Support
- Digital Marketing
Industries Served
Team Size
Pros
- Positive work environment and supportive management according to some Google reviews
- Good place for freshers to start their career
- Women's safety is well taken care of
- Skill-upgrading opportunities available
Cons
- Some Google reviews report toxic work culture, favoritism, and micromanagement
- Sick leave requires in-person permission, which some employees find unreasonable
Client Review Analysis
Mixed Google reviews; some praise the work environment and learning opportunities, while others criticize management and culture.