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90-person CRM and technology agency in Riga specializing in implementation, migration, integration, and marketing support for growing and enterprise clients.

IDEAPORT RIGA is a 90-person CRM specialist company focused on implementation projects for enterprise and growing companies. The team handles UI and business logic customization, granular data access control, and systems integration, positioning itself as big enough to deliver and small enough to care.

The agency is headquartered in Riga, Latvia, and serves clients across the Nordic and Baltic countries, the UK, the Netherlands, Germany, and Switzerland. Its clients operate in manufacturing, finance, retail, real estate, and technology, as well as the public sector. The agency's website is pro.ideaportriga.com, and typical engagements start at $5,000.

Services include CRM implementation and migration, custom API integrations, programmable automation, conversational marketing, sales enablement, email marketing, help desk implementation, knowledge base development, customer surveys and analysis, and website design and development. The team delivers work in English, Latvian, and Russian across the EMEA region.

Its implementation approach starts by analyzing relevant customer journeys, then fine-tuning marketing, sales, and service processes before arriving at CRM configuration requirements and integration points. The agency also holds certifications in social media marketing and CRM sales software.

The company holds a 5.0/5 aggregate rating from a single verified review. No detailed public portfolio or case study results accompany the listing.

Services

  • Programmable Automation
  • Conversational Marketing
  • Sales Enablement
  • CRM Implementation
  • CRM Migration
  • Custom API Integrations
  • Website Design
  • Website Development
  • Customer Survey and Analysis
  • Email Marketing
  • Help Desk Implementation
  • Knowledge Base Development

Industries Served

Banking/financial services Manufacturing Real estate Retail Technology - software

Team Size

90 people

Pros

  • Enterprise-grade scale with a 90-person team
  • Structured implementation approach starting with customer journeys and business processes
  • Strong regional client base across Nordic, Baltic, and Western European markets

Client Review Analysis

Rated 5.0/5 from 1 verified reviews

Frequently Asked Questions

The agency provides CRM implementation and migration, custom API integrations, programmable automation, conversational marketing, sales enablement, email marketing, help desk implementation, knowledge base development, customer survey and analysis, and website design and development.
The agency works with growing and enterprise companies, with clients in manufacturing, finance, retail, real estate, technology, and the public sector.
The agency is based in Riga and serves clients in the Nordic and Baltic countries, the UK, the Netherlands, Germany, and Switzerland, covering the EMEA region.
The process starts with customer journey analysis, then streamlines marketing, sales, and service processes before defining CRM configuration and integration points.
The agency is 90 people strong and focuses on enterprise delivery while maintaining a personal service approach.
Engagements typically start at $5,000, with the final cost depending on project scope.
Yes, website design and development are offered as part of the agency's service list, alongside CRM-focused work.
The agency delivers work in English, Latvian, and Russian.
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